The hotel is beautiful and absolutely meticulous. Check in was easy. Unfortunately we had a late check in, and we were hungry, we were told the upstairs restaurant was open-it was not. By the time we got back down stairs, the alternative restaurant was closed.
Then I used the ATM available in the garage, and the machine ate my card! The manager came to help but he was no help and not accommodating. He seemed aggravated! I was aggravated, because it was my only card to get cash while in Bangkok.