It didn't seem as though the front desk staff was very welcoming (maybe she was stressed after a long day). There was a nice wedding but the noise and rumbling went late into the night. No hand soap for the bathroom sink in the rooms.
Parking: the parking situation needs to be explained better. Seems like the hotel and a restaurant that is attached to the hotel share the parking setting, in addition to an area for Hertz-specific vehicles. It was a bit confusing without someone there to explain how to proceed once in the parking setting.
The breakfast crew was warmer and welcoming. Great omelets and breakfast selections. The eating area was clean and service was great. The made up for a below average arrival and sleep.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月3日
Dietmar
Dietmar、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月2日
Brian
Brian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月1日
Shocked by Employee Response
There was an old white man with a beard that was very disrespectful and used profanity towards me. I went in the employee area to inquire if I could have my food heated in a microwave. He was very rude but there was an older shorter white lady who was nice and told me that there was a microwave on the second floor. I told the old white guy that he was rude and he used the F---- bomb to me. I returned the insult to him but was shocked by his response.
Norris
Norris、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月1日
Highly recommend the Royal Regency Hotel, Yonkers
The staff was attentive to my needs. The room was clean and very comfortable.
The breakfast, which was included, was amazing!
I highly recommend the Royal Regency Hotel in Yonkers!
Margaret
Margaret、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月1日
December 2024
Staff is very friendly.
Michelle
Michelle、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月31日
Jemal
Jemal、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
Christian
Christian、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
Donald
Donald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月27日
john
john、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
jessica
jessica、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月20日
Iris
Iris、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
Angel
Angel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
The staff day and night are truly amazing
Madelline
Madelline、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
ana
ana、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月15日
Get more than your money's worth.
The hotel is very prestigious. The staff were very attentive and professional. Having a hot breakfast compared to dry cereal was a "plus" not expected. Even better were omelets made to order. Rooms were very clean, hallways were clean, entire building was clean. Would have been nice to have a microwave in the room instead of a separate location.
Collin
Collin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
Amazing staff
Wonderful staff. They are genuinely so kind and helpful. Maria at the front desk was very friendly and helpful and so is the rest of the staff who were serving breakfast. Especially Elaine and Mercedes. I had a really nice conversation with them this morning. :)