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University Hotel & Suites

2.0 star property
Hotel within walking distance of Children's Museum of Cleveland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for University Hotel & Suites

Reception
Lobby sitting area
Iron/ironing board, free WiFi
Bar (on property)
View from property

Reviews

4.6 out of 10

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pet friendly
    Pet friendly
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • ATM/banking services
  • Self-serve laundry
  • Multilingual staff
  • TV in a common area
Feel at home
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room, 1 Twin Bed, Accessible

Bathroom sink

Basic Room, 1 Twin Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 1701 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Non Smoking

Iron/ironing board, free WiFi

Standard Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 1787 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Drury Plaza Hotel Cleveland Downtown

Pool
Free breakfast
Pet friendly
Parking available
9.4 out of 10, Exceptional, (2340)
The price is $141
includes taxes & fees
$120 per night
Nov 28 - Nov 29
Drury Plaza Hotel Cleveland Downtown
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About the neighborhood

Map
3614 Euclid Ave, Cleveland, OH, 44115

What's nearby

  • Cleveland State University - 8 min walk - 0.7 km
  • Agora Theater & Ballroom - 8 min walk - 0.7 km
  • Progressive Field - 4 min drive - 2.7 km
  • Rocket Mortgage FieldHouse - 4 min drive - 3.0 km
  • Cleveland Clinic - 5 min drive - 4.0 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 8 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 6 min drive
  • East 34th-Campus Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Pizza Hut - ‬15 min walk
  • ‪Arby's - ‬16 min walk
  • ‪Mango Mango Dessert - ‬12 min walk
  • ‪KFC - ‬10 min walk

About this property

University Hotel & Suites

When you stay at University Hotel & Suites, you'll be just a 5-minute drive from Progressive Field and Rocket Mortgage FieldHouse. Free perks include WiFi and self parking. Also, Cleveland Clinic and JACK Cleveland Casino are within a short drive.

Languages

Chinese (Mandarin), English, Spanish

At a glance

Hotel size

  • 161 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 2 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Arcade/game room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

This property is closed from September 17 2021 to June 30 2026 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for USD 17.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

University Hotel Cleveland
University & Suites Cleveland
University Hotel & Suites Hotel
University Hotel & Suites Cleveland
University Hotel & Suites Hotel Cleveland

Frequently asked questions

Is University Hotel & Suites currently open?
This property is closed from September 17 2021 to June 30 2026 (dates subject to change).
Does University Hotel & Suites offer free cancellation for a full refund?
Yes, University Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at University Hotel & Suites?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at University Hotel & Suites?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at University Hotel & Suites?
Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at University Hotel & Suites?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (5-min drive) is nearby.
What is there to do at University Hotel & Suites and nearby?
University Hotel & Suites has an arcade.
What's the area around University Hotel & Suites like?
University Hotel & Suites is a short 8-minute walk from Cleveland State University and 8 minutes' walk from Agora Theater & Ballroom.

Reviews

4.6

4.4/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Poor

Do Not Stay Here
This hotel is not a good place to stay. The staff was polite, and the three gentlemen that manned the door were very helpful. But the condition is run down and it looked it. It is NOT handicap accessible. The showers were dirty (we had 2 rooms), the mattresses were wrapped in plastic (bedbugs? I hope not) and the plumbing leaked. The water did not get hot in the sink. I ran into other "guests" and found out they had been there 8 months and paid $800/mo. Is this a halfway house? It looked like it and felt like it. About 7:30pm the neighbor started blasting music. I had to ask it be shut off at 9:00 because we needed to be up at 6. We were there for a medical condition needing the Cleveland Clinic and this place was close and cheap. Lastly when she copied my credit card to cover any expenses, she sent it via email and then made a copy. When I asked her where the email went, she said she didn't email it and only made a copy. I'm an IT guy by profession and I know what I saw. My mistake and I will never do it again. I would suggest you don't either.
Catherine, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Larrie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hopeful yet disappointed
A couple of staff were nice but some weren’t! Hotel seems run down and sketchy! Booking will promise fridge + microwave but be warned you may not receive it. Had to switch rooms! 2nd room had electrical issues! Me and friends had a few personal items Lost suspected stolen by staff by staff! Room had mice and roaches! Hotel staff lied about the option for later Check-Out time! Hotel staff were also very forceful and rushed us to check out. The hotel had its few upsides like being along 24/7 BRT Rapid Transit but the cons are many! Stay at your own risk! Not even the Hotels.com discounted rates were worth the price!
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

University Hotel and Suites, Cleveland
The pictures on the website for this hotel are a lie! It’s run down,filthy, and a sham!
Paula, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK THIS PLACE. The pictures are misleading, the rooms do not looks like that. It’s being renovated but has not been shut down for renovation, exposing customers to hazardous construction materials. The place is not cleaned daily even in the middle of a pandemic, and the front desk will tell you they’re not the billing party when you ask for a refund, but they are, and they will not pick up calls, making refunds impossible. I’m reporting this place.
Richa, 1-night family trip
Verified Expedia guest review

2/10 Poor

The room was filthy. AC didn't work. Thick layer of dust on shelves. Bathroom smelled like stale urine. Travelocity wouldn't help make it right.
Gary, 2-night family trip
Verified Travelocity guest review

2/10 Poor

Beware ,very deseeving
Dirty ,foul smelling , just plain awful !!! Did not stay ,Desk would not refund my money,very disappointed with Hotels .com to ever advertise such a putrid site near Cleveland Clinic
Richard, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Albert, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

There Was Mice & Everything There I’m Beyond Irritated & Been Asking For Refund Elavators Broken Down
Chareonna, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Valerie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

NOPE
Showed up to hotel with my family after driving in from michigan .. Was not told they were hosting a group from the local homeless mission nor that they were a covid housing site!! Did not even get out of our car as all the "hanging out" around the outside of the hotel looked unsafe for our children and leaving our car parked there overnight.
Ryan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Needs work
The area is nice but the hotel is the worst looking building on the block. When we drove up to the hotel, about a dozen people were lottering outside the front and side of the hotel. I did not feel comfortable or safe for my personal safety nor did I feel safe leaving my car in the parking lot. The sign said 'under new management' so I assume the new owner intends to invest the money and energy into the property to elevate it's appearance and eliminate the lottering. Until then, I would not stay there.
Saundra, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Absolute terrible, dirty and negative treatment
Stephanie, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Shame on hotels.com
Even though I had already paid for the night, my wife and I decided not to stay. We were intimidated by the behavior of the young people in the parking lot. We were concerned with our safety . We are not in a position to lose $75 but we weren't about to stay at a place where we didn't feel comfortable. Shame on hotels.com.
Kelly, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Their System was down and i am still waiting On My refund.
Ty, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

It was old dirty needs Updating not in a secure area.
Becky, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Stay away, far away from this dump
Patrick, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The star was fine. In the middle of the city so the area was a bit rough but nothing too crazy
Aaron, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kirkland, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We paid for the room then were unable to check
Diane, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Telana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great bed I had some of the best sleep I’ve had in months
Rapheal, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Peitung, 2-night trip
Verified Hotels.com guest review