The stay was fine .. But I was very disappointed because i left a bed rail that belonged to my dad and instead of giving it to management they (cleaning people) chose to throw it away without asking management to call me to ask if i had left anything behind. Very very disappointed 😡
宿泊されたお客様
5 泊の家族旅行
8/10
They made me mad about the $5 of quarters limit. All they said was get cash and they can give me quarters. Did not communicate limit.
justin
7 泊旅行
10/10
Clean, quiet, the staff was great.
Edith
2 泊の家族旅行
10/10
Linda
4 泊の家族旅行
8/10
kristen
4 泊旅行
10/10
Aaron
6 泊の出張
4/10
Claims to be pet friendly then charged hefty pet fees at check in. Elevator broken. Didnt tell me that until after I checked in. The next day I was carrying my one year old and his stroller and bag down the stairs and the staff walked right by and didn't even offer to help.
Sara
2 泊の家族旅行
2/10
Joseph
12 泊の出張
8/10
Other than the guest who had kids on the floor above us, I would say our stay was pretty good. I would stay here again, but preferably on the top floor.
Casimiro
3 泊旅行
10/10
Staff cleaned the room, always restocked the fridge and made it a great experience overall
Robert
3 泊の恋人との旅行
10/10
Natasha
3 泊旅行
10/10
Clean and cheapper than the resto of the hotels around the área. It has all you need for a long or short stay
Omar
1 泊の出張
4/10
The customer service at checkin was not the greatest. We were told that we would be on the 4th floor , which would have been okay if the elevator was working. The young man at the desk did not show any compassion, l asked him what if l could not walk that far he just shrugged.
Corey
2 泊の出張
6/10
Close to highway
Asim
2 泊旅行
6/10
Curtis
4 泊旅行
4/10
Bini
1 泊旅行
4/10
It was bad all the way around. Where do i start? The floor in the room had a sticky residue, it had a not so pleasant smell inside. It had roaches, the bed was and sheets were vary cheap, the only good thing about the place was the young man at the front desk and that i only had to stay for two nights. But i truly understand, i get for what i paid for.
宿泊されたお客様
2 泊旅行
10/10
Diana
2 泊旅行
8/10
Everything was good. Nice and clean. It smells clean as soon as you walk in. Very quiet. It felt like we were the only ones in the hotel. Close to Lackland AFB. Lots of places to eat and shop nearby.
I do recommend the front desk answer the phone. While I was waiting on my uber, the phone rang several times and there were at least 3 people behind the desk and no one bothered to answer. That could explain why I never got the answers to my questions prior to arrival because they just simply ignore phone calls. But other than that everything went smooth.