I very well understand why some people complained about the noise at this hotel.
We had few unfortunate days of having very noisy neighbors blasting “It’s raining men” at 2am, and the facility is just so old it is not sound proof. You can literary hear everything your neighbor is saying and doing.
Additionally the doors are so old it make a loud slamming sound when it closes. We were woken up everyday by a neighbor who always comes back around 1am. Because of jet lag, my 5 years old son couldn’t go back to sleep after that and was sleep deprived the whole trip.
If you want good night sleep, I recommend staying somewhere else. It might have been a 5 star hotel in the past, but I would rank it 3 stars with everything becoming old and irrelevant.
We enjoyed the restaurants though. The staffs at Origin Kensington were super friendly and we really had a great time there. Next time we will stay somewhere else and just come for meals.
Kanako
Kanako、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年8月4日
Wonderful service and courtesy. The walles of the room may be a little bit thin, but the service by the staff is far more than make up for that. I am sure to choose here when I visit London next time.
The facility is old but the rooms are maintain quite well and kept clean. The walls are thin and you can hear noises leaking in from next door or outside.
I stayed 4 nights for business this time, but I can't rest in the morning. I understand that housekeeping starts cleaning rooms after 9:00 a.m., but their talking was unusually loud and the doors were opening and closing so fast that I could not relax at all.
Breakfast was also available for room service, which was very nice.
出張でロンドンには年数回来ますが、このホテルには戻らないと思います。お値段なり・・なのかもしれませんが。
今回4泊しましたが、9時を過ぎるとハウスキーピングの大きなしゃべり声、ドアの大きな音の開け閉め、わざと追い出しにかかっているのか、と思うほどうるさく全くリラックスができませんでした。
施設は古いなりにもきれいに整えられており、朝食がルームサービスに振り替えられたり、良い点もありましたが、とにかく壁が薄いためか両隣、廊下の音はだだ漏れです。
The hotel was very nice, comfortable beds and good size rooms, clean and beautifully situated at the end of Kensington High Street and overlooking Hyde Park.
Felicity
Felicity、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月5日
Excellent staff, excellent location
Fiona
Fiona、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月4日
Cuidado con sus pertenencias
Cuando hicimos el check-in después de las 3 pm no estaba lista la habitación. El personal insistió en quedarse con nuestro equipaje y nos invitaron a tomar bebidas en el restaurante en lo que tendían el sofá. Cuando subimos a la habitación, el sofá no estaba tendido y desaparecieron 500 euros de una de las mochilas. Aceptamos que fue un error confiar nuestro equipaje pero revisaron nuestras pertenencias. Tengan cuidado porque en reseñas en línea hay mucho casos similares.
JOSE ABRAHAM
JOSE ABRAHAM、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月4日
A wonderful stay
A truly fantastic experience from start to finish. The staff went above and beyond to make sure our trip was special and completely catered for - the perfect place for a special birthday. Even with a generous checkout time, I wish I could have stayed longer! Thank you