Unfortunately I had to wait for over 10 minutes to fully check out. I checked out but was asked to stay for 5 to 10 minutes at the chair in front of the front desk. I waitied for almost 15 mintes and was finally told that there were no problem. The front desk lady did not give me a receipt before I asked for it. She was not rude at all but did not explained to me why I had to wait for such a long time after I gave back my room key to check out.