The property itself was nice. The bed was comfortable and the room decent enough. I’ve stayed in better hilton’s, but not a bad hotel by any means.
However, the staff’s service wasn’t the best. They took a long time to deal with any customers. Furthermore, one of the lifts didn’t work for the first floor customers- we we’re quite bluntly advised that we had to send one of the lifts up to the third floor, then call on another one- but we couldn’t do that as the card didn’t work for the lift at all. It’s really impractical for people with big suitcases, and disabled people. We weren’t advised if this would be fixed or anything.
I’d also add that we had to pay some sort of city tax for our two night stay, that came to about 30 euro. This is fine, but I feel it could have been made much clearer during the booking process.