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JOONGCHAN
JOONGCHAN、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年9月22日
Expedia gave incorrect geographical coordinates and I ended up stranded in a inhospitable neighborhood. The hotel reacted quickly. They sent a taxi to pick me up; apologized; upgraded my room from basic to presidential; and offered a fantastic meal at no cost. My initial outrage changed into appreciation. My gratitude goes to the hotel staff. Thank you.
Jacek
Jacek、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年12月30日
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年6月16日
Yinan
Yinan、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年6月16日
yinan
yinan、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年8月29日
A little difficulty with the check in people speaking English but other than that it was good. A lot of kids because there is an amusment park close by
The hotel is fine, the staff there are nice and polite, the gym is small but ok and the swimming pool is really cool. Overall, it meets my expectation until the day before I checked out. I was out for business whole day and back in my room about 10pm. Then I immediately realized someone had smoked in my room. I checked the room carefully and believed someone came to repair something (I don't know exactly what they worked on but I saw some trace of hot glue next to the sink.) I was so tired and went to sleep anyways with the smell in every corner of the room. I told the staff at front desk about this the next morning during check out. They confirmed that some hotel employee went to my room for repairing (they didn't tell me what though, and I don't care). They didn't find out if that guy smoked in my room before I left hurry to catch my train. I did ask them if I can get a refund for one night cause my room is a Non-Smoking one and the smell told me someone did smoked there. They didn't refund me.
One of my favourite hotels. The staff try so hard - and they do a good job. This is not a tourism area. There's nothing around but commercial and industrial So it's really for business travel only.