Amazing view of the fireworks over the falls. The room was clean and the bed was comfortable. Secured free parking and a very good continental breakfast. Will definitely stay again if in the area.
Lisa
Lisa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月2日
Fantastic stay
The whole staff were super friendly and hard working from the front desk crew , the two gentlemen looking over the breakfast area who were constantly refilling items to the bartenders and the maintenance staff.
Our room was very clean and spacious and the shower was very large with a built in bench.
The bar and breakfast areas were very cosy as well as the room on the top floor where we were able to chill and have a few drinks with other people who came up to check out the view.
Parking was across the street in a gated lot monitored by security cameras.
All and all it was definitely our favourite hotel that we have stayed in the area.
Stephen
Stephen、2 泊旅行
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10/10 (最高に素晴らしい)
2025年1月1日
Ervin
Ervin、2 泊旅行
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10/10 (最高に素晴らしい)
2025年1月1日
It was our 10 year anniversary trip. When i booked the hotel i took a chance but by pictures it looked like something my wife would love. And that is what happened she loved it feom the architecture and the small things staff would do. The staff was exceptionally nice and good. Will book again if we were to return to the area.
宿泊されたお客様
3 泊旅行
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10/10 (最高に素晴らしい)
2025年1月1日
Nice hotel for couples
Nice hotel. We had a room with jetted tub. Enjoyed the falls, casino, Anchor Bar, all within walking distance.
jacob
jacob、1 泊旅行
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2/10 (不満)
2024年12月31日
Shamina
Shamina、2 泊旅行
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8/10 (とても良い)
2024年12月30日
Beautiful Hotel deserves some TLC
We have stayed at The Giacomo every year since 2010 when it opened. It pains me to say that the place is showing wear and tear and needs some TLC. The toilet seat was peeling & stained, the drapes & carpets need some help, the Bar needs some decent glassware and to be stocked better, the TV had one channel. It's still a beautiful hotel, but COME ON ASCEND - put some $ into this hotel like you do your others. Nothing has been updated or fixed since it opened. It makes me sad. New York has forgotten Niagara Falls and that is a shame!
Jennifer
Jennifer、3 泊旅行
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8/10 (とても良い)
2024年12月28日
Great parking
Garvin
Garvin、3 泊旅行
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10/10 (最高に素晴らしい)
2024年12月27日
宿泊されたお客様
4 泊旅行
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2/10 (不満)
2024年12月25日
Complaint.
The room was dirty, hair in the bath tub. There was hair, dirt and crumbs under couch cushions. There was a bug cocoon on the bathroom wall near toilet. Coffee pot in room was dirty with coffee residue on the outside of the machine. After walking around in white socks in the room, our socks were black and dirty. It said there were robes and slippers but they were not available. The elevator would not go pass floor 16 of 18. The rooms were not updated from the lights, carpet or wallpaper. Room that was rented was not the same room as shown at time of reservation. Was told by manager that he would contact me and never received a call back. This was supposed to be a romantic vacation trip for our anniversary and was a total disappointment. It’s supposed to be a hotel but yet it has people that live there. Parking was outside with assigned parking that someone had took my parking spot. Would like to have a full refund. I would never nor recommend that hotel to anyone. My recommendation would be to stay somewhere else.
Dwaine
Dwaine、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月23日
It was very nice very comfortable
Deborah
Deborah、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月22日
Nice stay for the night
Very nice hotel room and decorations and room commodities, highly recommend this room
Patrick
Patrick、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月22日
Tamara
Tamara、1 泊旅行
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6/10 (良い)
2024年12月3日
Weekend getaway. Our room was really cold and we were quickly moved to a suite with a fire place. The heat didn’t work in this room either but the fire place kept us warm. Water pressure in the shower was dismal. Breakfast was just ok.
Rebecca
Rebecca、2 泊旅行
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10/10 (最高に素晴らしい)
2024年12月2日
Great hotel close to the falls!!!
Melanie
Melanie、3 泊旅行
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8/10 (とても良い)
2024年11月15日
The room was very clean and the bed was comfortable. The complimentary breakfast was good. The hotel amenities could use some work.
Michelle
Michelle、1 泊旅行
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8/10 (とても良い)
2024年10月23日
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年10月20日
Great location!
We came to visit USA side of Niagara Falls and had a nice stay at The Giacomo. Great location for walking to casino and American Falls.
Steve
Steve、2 泊旅行
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2/10 (不満)
2024年10月18日
Horrível
Não caiam na roubada desse Hotel!!! Atendimento pessimo, café da manhã Inexistente / HORRÍVEL!!!! Hotel não vale um décimo do que custa! Chuveiro horrível quase não cai água! Passei um frio imenso no banheiro grande , com um chão mega gelado e janelas grandes que deixam o frio passar … a arrumação do quarto tb não fazem … só arrumam a cama e torçam lixos … limpeza mesmo nada … nunca voltarei!
Helena
Helena、3 泊旅行
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8/10 (とても良い)
2024年10月13日
Eric
Eric、1 泊旅行
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8/10 (とても良い)
2024年10月12日
Jason
Jason、1 泊旅行
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8/10 (とても良い)
2024年10月11日
Great location
Great location for accessing all the tourist sites. US side of Niagara very quiet at night with limited dining options. Nice to see fireworks and view from top floor sky lounge.
Sian
Sian、3 泊旅行
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6/10 (良い)
2024年10月7日
Ashley
Ashley、1 泊旅行
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2/10 (不満)
2024年10月6日
Gross and terrible
We found bed bugs in our room and alerted the front desk. We were assured that our stay would be taken care of and they moved us to a new room. No manager has reached out not has the stay been taken care of as promised . Do not stay here