Reserved for five nights. Our first day we left early in the morning and returned at 4:30 in the afternoon to our room, which was not cleaned or made up. Very disappointing considering what we paid for a king suite lakefront room. That being said, the manager made sure that our rooms were cleaned from that point forward. However, I will say the Dining staff were all very good, but Service a bit slow. Personally, I would not stay there again, however, their sister hotel Maestro was very nice and much more upscale. One thing to note is that there is major construction all around the lakefront hotels