We booked months in advance with Hotels.com When we arrived there was no booking details for us! So they created a booking - just a good job it wasn’t full otherwise what would we do? Then there was no heating on in the room, and the shower was cold! The bed was uncomfortable and then in the morning we arrived for breakfast in plenty of time but they were only taking orders and no buffet breakfast available! Sadly, pretty poor all round for a booking made well in advance!
Colin
Colin、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月15日
Nice and clean hotel, recently refurbished to a high standard
Mark
Mark、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
Holiday
Hotel and staff were great evening menu for the restaurant not so good not a great deal of choice.
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月17日
Stay in Samlesbury
Ok for an overnight stay
Stewart
Stewart、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月6日
Smelly days
Very nice staff. Lobby and restaurant modern and recently renovated. Then you enter old and smelly corridors and a moldy smelling room. The smell is very strong. If you are sensitive to mold I do not suggest staying there. Our uber driver called it the smelly sewage hotel. Photo from the gym.
Berglind
Berglind、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月2日
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月2日
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月1日
No Access To Room!
A poor experience due to room access not working. I went back and forth to reception at least 4 times and quite late but the entry key system had failed and so in the end I had to be let into my room with a physical master key and was left without a working card entry system. In the morning, the main hotel door was also not working! The got in duty said he would seek a discount for me and I believe some compensation on the rate that I paid would be a reasonable thing to do. So far, no contact or confirmation of any refund from the staff since my stay…
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月29日
A very nice clean and refreshed hotel friendly staff rooms a good size and loved the shower a good choice of evening meals and nice breakfast to set you up for the day
graham
graham、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月27日
Jimmy
Jimmy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月25日
Not enough bar and restaurant staff, only one barman serving 30 people, and he was running the food out as well.
Needs more staff , one dedicated to running food and table service, and one bar person , as a bare minimum.
Hotel has been done up nicely awaiting to be an IHG hotel.
Mark
Mark、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月24日
richard
richard、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月20日
Steven
Steven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月18日
T
T、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月17日
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月15日
Good stay, clean, friendly staff,
shaun
shaun、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月5日
Ample free parking; friendly staff; poor room facilities. TV did not work even with remote replaced. Shower leaked through glass screen. Only one bath & hand towel left for 2 adults; bathroom basin did not drain well. Room very dark with poor lighting even with lamps. Need of repaint and decoration. Chef ill so restaurant closed. Only one night stay so didn’t pursue complaining.
Harshida
Harshida、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月30日
Nice and easy stay with no fuss
Matthew
Matthew、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月30日
Plenty of parking, pleasant reception, easy check in experience. Lift not working during our visit. Our room was clean, and had an iron, hairdryer and kettle. Unfortunately the only full length mirror was cracked from one side to the other and taped, one of the hand towels was really badly stained and the bottom of the bathroom door and architrave had peeling paint. Restaurant area was very plush and clean. Breakfast was buffet style with basic options, hash browns chewy from being kept warm, coffee lukewarm. We purchased coffee from the bar the previous afternoon and this was good, served by a friendly member of Staff. We had an enjoyable stay here and would recommend the Hotel.
Hazel
Hazel、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
Laura Anne Smith
Laura Anne Smith、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月26日
Incredibly helpful staff, and a seamless stay at the hotel