部屋代に朝食が含まれていると聞いてレストランに行くと、今度は朝食はついていないと言われる。確認をしますと言ったウェイターはそのままいなくなる。
部屋代に含まれていると言われたクリーニング代が請求される。
部屋代に含まれていると言われた部屋のミネラルウォーターは含まれていない事が後に判明する。
バーではコップを倒されて、ビールをかけられる。
ウェイクアップコールの日にちを間違えて、違う日の朝の3時にたたき起こされる。
当日のウェイクアップコールは忘れられ、かかってこない。
謝罪のクッキーかチョコレートを送りますと言われたが、送られてこない。
ここのスタッフは不正確な情報を宿泊客に渡し、不正な請求をし、やるといった事は全て忘れる。
部屋は綺麗で場所は便利ですが、安全ではないホテルです。
When I went to the restaurant after being told that breakfast was included in the room rate, I was then told that breakfast was not included. The waiter, who said they would check, never returned.
I was charged for laundry, even though I was told it was included in the room rate.
It later became clear that the mineral water in the room, which I was told was included in the room rate, was actually not included.
At the bar, my friend's glass was knocked over by the waiter, and my friend got beer spilled on him.
The wake-up call was scheduled for the wrong day, and I was woken up at 3 a.m. on the wrong morning.
On the actual day, the wake-up call was forgotten, and it never came.
I was told they would send an apology gift in the form of cookies or chocolates, but nothing was ever delivered.
The staff here provides guests with inaccurate information, makes incorrect charges, and forgets to do everything they promise.
The room is clean, and the location is convenient, but this hotel is not safe.