2/10 (不満)
2025年1月11日
We stayed at hotel from December 29, 2024 to January 2, 2025.We are very disappointed with service.
1. We had no hot water in the tap.
2. The drain in the bathroom did not work!!
3. After we got another room, the problem with the bathroom was the same.
4. The refrigerator worked like a freezer. And all the food we bought went bad. We threw the food away.
5. During all breakfasts at 8.30, we did not have eggs, sausages, plates, spoons. We never got yogurt, muffins and fruits! People stood in line to get food from the kitchen. I have never seen this in American hotels!!
And this is not the fault of the staff! This is the fault of the management, who invites you to their hotel, and where there is no the most important thing: food and water!
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