I enjoyed our stay. I love this property, it's locations and amenities. The rooms are spacious and comfortable and I like the small kitchen. There was an alarm blinking in the bedroom that needs attention and we didn't have a full compliment of towels and wash clothes but otherwise the stay was great. One day only one elevator was working which made getting around a little delayed but I will stay here again.
Bryan
Bryan、4 泊旅行
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8/10 (とても良い)
2025年1月5日
Victor
Victor、11 泊旅行
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4/10 (まあまあ)
2025年1月2日
Place was very cold had to pay for breakfast I won’t stay there again
ray
ray、4 泊旅行
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6/10 (良い)
2025年1月1日
宿泊されたお客様
4 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月30日
Good value
A little more run down than last time we stayed there but clean.
Close to beach
& mall.
Dawn
Dawn、3 泊旅行
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4/10 (まあまあ)
2024年12月25日
Good location but poorly maintained
Great location but elevators didn't work. Had to carry my suitcase down 6 flights this morning, and had to walk up 6 flights in the rain last night.
宿泊されたお客様
3 泊の家族旅行
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2/10 (不満)
2024年12月25日
힐튼이라는 이름을 계속 써도 되는지. 로비직원들의 서비스가 매우 실망스러움.
주차시설이 없어 모든 출입 차량들은 발렛 서비스를 받아야 하며, 일일 비용 50달러를 지불해야 함. 4박5일 숙박 시 250달러의 추가 비용이 발행함.
체크인 직원들은 모두 매우 불친절함.
청소 서비스 직원분들은 친절하고 객실 청소도 잘 해주심.
DOKYOUNG
DOKYOUNG、4 泊の家族旅行
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2/10 (不満)
2024年12月18日
James
James、3 泊旅行
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2/10 (不満)
2024年12月16日
Not my favorite
Really run down suite, furniture falling to pieces, dishwasher trying to escape the cabinet in the kitchen, the floors were filthy, elevator problems for the entire stay, front of house staff seemed uninformed and disinterested.
david
david、2 泊の家族旅行
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2/10 (不満)
2024年12月15日
Elevators don’t work
Elevators weren’t working on a busy holiday event. I was told my rooms would be connected, then later on they say we couldn’t have connecting rooms. I grabbed the wifi password card and receptionist said it’s not a business card which the wifi password should be shared with everyone checking in.
Kalia
Kalia、1 泊の友人との旅行
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8/10 (とても良い)
2024年12月13日
Comfortable but been to better locations
Comfortable stay. Auite was large but road noise popped up occasionally. Restraunt had tasty food and server was super.. Elevators were out of service one day so everyone had to use the service Elevators. Went down to get a snack and it was pretty much empty. Rooms need some updating. Despite picture of beach it is NOT on the beach!
Daniel
Daniel、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月13日
Perfect for a night!
Stayed before we headed out on a cruise! Great outdoor bar. Water taxi downtown was fun.
Sheila
Sheila、1 泊の友人との旅行
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6/10 (良い)
2024年12月11日
Room service not up to standard.
Have stayed at this hotel many times but this vacation experienced problems with my room not being serviced three out of my seven days visit.
Thomas
Thomas、7 泊旅行
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8/10 (とても良い)
2024年12月9日
Robert
Robert、1 泊旅行
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4/10 (まあまあ)
2024年12月6日
Very tired rooms & NO AC
Upon check-in we were told AC was being worked on & that we could open our sliding door if we were hot!! This was impractical with the noisy drawbridge of the Intracoastal.
Found out from other guests that AC was out for 3 days prior! No compensation or vouchers given. Very disappointed! Hard to believe this is a Hilton. I do NOT recommend!!!
patricia
patricia、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月6日
Sara Linda
Sara Linda、3 泊旅行
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2/10 (不満)
2024年12月2日
Arrogant and no Air conditioning
We arrived to the hotel at 8pm. We were told that the air conditioning was not working and had been out of service for 2days. We were not notified in spite of having an existing reservation, and receiving multiple texts regarding things to do. The desk person was arrogant and unapologetic. As far as I can tell, we were charged for two rooms under Samson. I am expecting a full refund ASAP.
Susan
Susan、1 泊の家族旅行
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2/10 (不満)
2024年12月1日
tiara
tiara、3 泊旅行
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2/10 (不満)
2024年11月30日
Go somewhere else for a better stay.
Adam
Adam、1 泊の出張
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4/10 (まあまあ)
2024年11月30日
Underwhelming Hilton
-A/C didn't work entire stay
-Room contained rust and mold and outdated appliances/electronics
-Loud guests in neighboring rooms