This was my first time at the hotel and to NOLA for my birthday weekend. When I arrived at the front desk the person looked tired and didn't smile or anything. She didn't give me information about breakfast or anything. I had to find out myself.
The room was good. I slept good and I'm happy the room provided shampoo, conditioner, and body wash. The water pressure in the shower was decent, and it didn't seem like I was taking a shower in light pressure water.
When I checked out the manager didn't greet me or anything. He didn't smile and just gave me my hotel reciept. The staff needs to work on their hospitality skills They weren't cheery or anything. They didn't seem like they wanted to be there. NOT GOOD..
The only place where I felt welcome was when I had breakfast every morning. Marie who works there was so sweet and took care of me with whatever I needed.
In all, it was on a great location to walk to Bourbon Street and French Quarters. The front desk needs help !!!
Wendie
Wendie、4 泊旅行
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10/10 (最高に素晴らしい)
2025年1月26日
Patricia
Patricia、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月23日
SNOWMAGEDDON
Staff is wonderful. Restaurant affordable and food good.
brad r
brad r、4 泊旅行
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10/10 (最高に素晴らしい)
2025年1月23日
Denika
Denika、2 泊の出張
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10/10 (最高に素晴らしい)
2025年1月21日
The staff was very friendly
joshua
joshua、2 泊旅行
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6/10 (良い)
2025年1月9日
ebony
ebony、3 泊旅行
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8/10 (とても良い)
2025年1月4日
Was ok but should be better for the price
Check in was lacking. They were polite but, they said our room wasnt ready yet and they would call me. I sat there for 1 hour then asked. They apologized and said it was ready. Ugh. Then next morning they were trying to come in our room 2 hours before checkout and we had not checked out. Bathroom had a ton of rust in shower.
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2025年1月4日
Great location but not sound proof
Hotel is in a great location for getting around New Orleans, everywhere is walkable and it’s a lively place.
Downside is the hotel isn’t very sound proof, you could hear all coming and going in our room and as you would expect in Mew Orleans people are moving around at every hour!
The décor in our room was a little worn out with damp patches in the ceiling but the housekeeping was excellent, couldn’t fault them.
Ian
Ian、6 泊旅行
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10/10 (最高に素晴らしい)
2025年1月3日
Must Stay
Angela
Angela、3 泊旅行
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6/10 (良い)
2025年1月3日
One of our rooms was spacious but the other was cramped. The beds were comfortable with good pillow choice. We could hear our “neighbor” as if he were IN our room…earplugs did the trick. Valet parking wasn’t cheap but VERY convenient. Staff was friendly and helpful.
宿泊されたお客様
4 泊の家族旅行
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8/10 (とても良い)
2025年1月3日
ROBERTO
ROBERTO、3 泊旅行
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8/10 (とても良い)
2025年1月1日
Carrie
Carrie、4 泊旅行
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10/10 (最高に素晴らしい)
2024年12月29日
Great hotel!
We came in for the weekend for the football game and the hotel was perfect for us. We were close enough to Caesars Superdome, the French Quarter and Caesars Casino to walk. It was super easy to check in and out and all the staff were polite and helpful. Will definitely stay here again.
Trista
Trista、1 泊旅行
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4/10 (まあまあ)
2024年12月29日
NO hot water.
The room was great, clean and comfortable. However, when I checked in was told there was no hot water. This continued for the entire day. Was difficult because I was there for a wedding that evening and could not take a shower because of no hot water. My son and his wife stayed there too, and they were given points for the problem however I was offered nothing.
Linda
Linda、1 泊旅行
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2/10 (不満)
2024年12月29日
Want never stay again
The water in toilet ran all night n want flush . paid for a king was gave a double no towels rusty n smelled like old water defy sewer problem.But one thing the lady at front was understanding only good thing in the hotel