Absolutely disgusting. If I could give a zero I would. Every floor smelled like marijuana. Front desk switched floors for us once but did nothing when I said the second floor smelled like it too. This is supposed to be a no smoking facility but obviously they don’t follow that when people smoke in the lobby in front of staff.
Rooms were dirty. Floors were not vacuumed. Ac/heater didn’t work. Room was hot and muggy. Changed to AC and no change after 5 hours.
I booked for the shuttle to the event. They told us after we booked that they have not had a shuttle for over a year. They refused to do anything to rectify the situation.
I booked a family suite that had a king bed with 2 queen beds, and 2 bathrooms. When I said switch because of the marijuana smell, I got a downgrade. It was 3 queen beds and 1 bathroom. They refused to do a price discount.
The bar closed at 1. We were told 2 by the bartender before we left for the concert. When we said something to the front desk, they told us there are bars around we could drive to. Front desk encouraged people to drink and drive.
People yelling down the hall at 2:30 AM. A person messed with my door at this time. No safe or secure for a family.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月28日
Consuelo
Consuelo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月24日
Do not stay
Stayed here for a quick overnight on a road trip. Arrived at 10:30 PM and the band was playing in the bar. No big deal as we assumed they would finish by 11:00 PM. We were put on the second floor which smelled like cigarette smoke and had cigarette butts on the floor and was right above the bar. The front desk was very accommodating and moved us to the 5th floor but the band could still be heard above the tv and continued to play until 1:00 AM. The chain lock was missing and there are holes in our door where the automatic door closer was missing as well.
Jordan
Jordan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月21日
The motel was absolutely gross!!
Stephanie
Stephanie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月11日
Angela
Angela、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月9日
The hotel is a mess and very untidy. Stains and not too clean overall. Stayed here a few years ago and wasn’t bad but will not stay again after this trip. The people were nice enough. Had to get my keys reset 4 times during a two day stay because they stopped working.
Kristen
Kristen、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月8日
Wendy
Wendy、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月7日
Needs work.
Let me start by saying the room itself was very good. the bed was comfortable and it was a nice room. The bathroom was ok. the bathtub was clean but peeling and you could tell it was the original tub. floors were not very clean.
However getting to the room gave a different impression. there were alot of areas in disrepair and the floors were dirty. The elevators were tiny and dirty. Random paint splatters on floors and walls. Upon getting off the elevator on the 8th floor there was an ice machine that leaked a huge puddle and wasn't cleaned up the 2 days.
There was also a dog barking and scratching the door constantly in a room down the hall from us. He was quiet after midnight so that was a plus. There were alot of old cars in the parking lot that never moved including a truck with a broken window.
Although the man at the desk was nice at check in, we were never spoken to again during our stay. At breakfast i felt the staff was not friendly. And rather rude to people coming in at 8:55 to eat. They took the food away at that time and all the cups so you wouldn't be able to have coffee, which tasted like it was day old coffee anyway.
In the end our stay was ok, we spent alot of time with family and not at the hotel so we were there just to sleep.
The photos of this hotel make the hotel look nicer than it is. It definitely could use some work and cleaning.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月5日
Ben
Ben、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月5日
Karen
Karen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月3日
Sara
Sara、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月30日
Ronald
Ronald、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月29日
stay somewhere else
Hotel was horrible. Dirty, run down elevators, hallway and room. Wifi was completely unreliable. Hair dryer had a broken plug with a short in the wire. Bathtub was peeling paint. Attempted caulk repairs were ineffective and looked horrible. In spite of the "Do Not Disturb" sign on the door, housekeeping tried to enter twice the morning of check-out, before check-out time. Batteries in the tv remote needed replaced. Genuinely a grungy feel to the hotel. In need of a complete refurbishment.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月26日
Cory
Cory、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月23日
Jodi
Jodi、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月22日
The hotel was dirty and will never stay there again
Felecia
Felecia、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月17日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月13日
Poor cleaned and por food
The breakfast was terrible Trashcans was overfill can put no more trash it was folded on the floor even the person who was taken care of the breakfast area try to put mor trash and folded to the floor and he careless