We arrived at 6pm after playing 2 hockey games, we drove 3 1/2 hours, they said they had no rooms available yet I booked it april 4th almost one month in advance. Had to wait 20 minutes for them to search and see what they could do, then they “found” an empty one. Our shower had no curtain, closet had no doors, very disappointing. Worker at front desk had no interest in being there and wasn’t friendly at all. One of my teammates had booked a room around the same time, when he checked in they told him
The same thing, then one appeared to be open. He got his key, opened the door and there were 2 people laying on his bed, he went back downstairs and the desk said “we didn’t know anyone was in there”. Horrible hotel, horrible service. I’ve stayed at a lot of hotels for hockey and I will never stay here again. Whole hotel smelled like cigarettes as well.