Facility is more of an apartment building than a hotel. Room was somewhat larger than typical Japan hotel rooms. Had a complete kitchen (cooktop, microwave, fridge, utensils), and a laundry machine with drying lines and racks on the balcony. Room was very clean and appeared freshly decorated. No staff on site, and the location is not obvious. Contacting staff by phone using website information is difficult. Map location may be incorrect, there are more than one Fogainn properties, make sure of which one you are trying to find. Facility is close to numerous convenience stores and a 15 minute walk from Namba JR Station. This could be a good choice for someone who knows their way around Osaka and wants to stay in a residential district, not an entertainment district. It is close to transit service and is in a fairly quiet area.