I return to Riverside each time I visit Hoi An and highly recommend. It's not an impersonal 5 star resort property which appeals to me. The staff are wonderful and communicate well in English, nothing is too much trouble, very helpful and informative. Room spotless, beds very comfortable with nice linen, complementary toiletries, in room safe, serviced daily. Pool towels available, pool well maintained and clean. Great complementary breakfast menu, fresh milk on request, they can also organise an evening meal to be delivered. Complementary bikes in good condition to ride around Hoi An. Well maintained property and gardens.