Mr. Atentamente, thank you for the opportunity to review my stay April 25-27, 2025 at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. I apologize for replying to your invitation to me in Spanish in my native English language. Overall, the conditions of your pristine property, our contemporary suites, and the global cuisine in the restaurants were outstanding—especially Takara and the Jazmin Buffet. As for services, at all places and times, each staff member was friendly and considerate. However, not everything was perfect. First, I booked and paid online for two suites, but your website would permit me to check in and make a la cart restaurant reservations online in advance for only one suite, not both. None of my texts, chats and phone calls to you about this problem were returned. I was relieved when those failures were resolved promptly by staff members upon my arrival. Second, the nightly "music" and other entertainment at the pool were so loud and painful, I had to stay away from the pool, and I needed ear plugs to get to sleep in our suite. While annoying, I don't want to overemphasize these two issues. They were small blemishes on an otherwise wholly pleasant experience at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. Thank you. John Rosenbaum, Naples, Florida.