Staff was lovely and kind. No issues there. We knew going into this stay that the hotel is more like a "community living space" but we were still expecting a refrigerator in our room, there wasn't one. The room was also an awkward layout. There was a coffee maker and a kettle, but no plug near it, had to brew coffee on the floor because of plug placement. Also the cleaning schedule is so bizarre. It advertises as once a week, which we were fine with, but they were showing up every few days with no warning so we really didn't care for that, especially when we had a late morning. They also don't seem to communicate with the cleaning staff as to how many people were in the room. We went from having two bath towels and three smaller ones to one bath towel and two smaller ones and then one bath towel and one smaller one. Luckily the staff at the front desk was kind enough to get us another towel when requested.
This place is probably great for others, but we wouldnt stay again.