We absolutely love this place. Bartenders at the pool are awesome. Kids loved the play area, movie theater, game room. We will be back
Kimberly
7 泊の家族旅行
8/10
The timing was such that they were replacing window treatments. No warning but a small sign at the front desk and tv muntil the last minute. So there was drilling around my room for 4 days. They entered my room without permission to replace the drapes in that unit. I previously asked the front desk if they would be going into my unit and was told they wouldn’t do mine until I checked out. I was surprised to see them in my room after returning from the beach (my things were out and l hadn’t locked up my jewelry). The same morning, the handle broke on the spare bathroom commode. Then while they were still putting window treatments up, I learned my dryer didn’t work. Was told housekeeping would dry my wet things and have it to me in 10 minutes. After 30 minutes I called. When I expressed concern, the new management company barely offered an apology, and only something if I committed to sitting through their 90 minute sales pitch. Very insulting.
I would suggest day passes for visitors of registered guests as there’ no access to non registered guests
But … location is wonderful.
Close to activities and attractions. View from my room was spectacular, room location was right on the ocean so I could see the sunrise from the private balcony. The bed was comfortable and beach was very close and easy access. Beach was also clean and great place to watch nearby SpaceX launches. Front desk staff was friendly. Despite the bumps I would stay again if there were no renovations happening.
Maureen
10 泊旅行
10/10
Place was great, check in was smooth and didn't talk to the staff fr
Jeremiah
5 泊旅行
10/10
cherri
5 泊の家族旅行
8/10
Positives. Great room/ rooms. Everything yourequire in the kitchen, spacious room clean except the floor. turns the bottom of your feet black wear socks or slippers. Huge balcony. The staff is excellent All very friendly and accommodating. The restaurant uuum not so great. Mediocre Mexican. Only choice negatives archaic garbage rules. You bring it out once a week to an area but after 530 pm they call themselves a resort. Not a resort. The food Mexican or nothing. No breakfast set up pool medium sized no roving servers and only cash or card. Limited lounge chairs fit their occupancy. I do love the free parking with a significant I amount of spaces undercover. Also strange the pool is in the parking lot. Which makes for obvious reasons only one way to enter and exit disallowing people to just saunter in In closing would I go back probably not. Too many other resorts with better amenities
ANTHONY
4 泊旅行
10/10
Kieran
1 泊の家族旅行
8/10
They should upgrade the toilets to chair height
宿泊されたお客様
3 泊の家族旅行
10/10
Michelle
3 泊旅行
10/10
Carol
2 泊の家族旅行
10/10
Our suite and balcony were very spacious. The lobby and our suite were nicely decorated. There was good access to the beach.
Mary
3 泊旅行
10/10
This is hands down the best resort for the money! The front staff was very helpful, the pool area was awesome, the place was clean, and it is right on the beach! They are a very family oriented place as well, with many different activities for kids to do
everett
7 泊の家族旅行
10/10
Great location, loved the beach, surroundings, customer service, etc
Christos
6 泊旅行
6/10
I paid extra for an ocean view room, and they put us on the 2nd floor which you can not see the ocean from because of all the trees and palm trees. We should get a refund!
Shady
6 泊の家族旅行
10/10
The resort is clean and well maintained. Friendly and helpful customer service. Directly on a beautiful beach. Great facilities, e.g. fitness center, pool, hot tub, children’s play center and arcade. Plenty of space in each unit with a full kitchen. Free parking and within walking distance of plenty of shops and restaurants. It’s also less than a one hour drive from Orlando Airport.
James
4 泊の家族旅行
10/10
The property was spacious. There was a nice gym as well as pool and hot tub available.
The concierge was very helpful.
The beach was convenient and we were able to watch a space launch the evening we arrived.
Anita Devi
4 泊の家族旅行
8/10
The resort staff was helpful and friendly. The resort is clean. The suite was clean and had all basic items (except filters for the coffee maker). Plenty of amenities and activities including a small movie theater, arcade, pool, hot tub. View of the ocean was spectacular. The resort is not "new" and shows it's age in some areas however this did not impact our enjoyment.
宿泊されたお客様
3 泊の家族旅行
10/10
Activities coordinator made our stay extra lovely. Pool and hot tub are great and “residents” were very nice to talk to. Room and accommodations were also nice.
Christina
3 泊の家族旅行
10/10
Wonderful customer service! Great hotel and we can not wait to come back :)
Jonathan
3 泊の家族旅行
10/10
Excellent location. Nice and relaxing. Love it.
Israel
2 泊の家族旅行
10/10
Jane
14 泊の家族旅行
10/10
Great Place
Shawn
2 泊旅行
10/10
Nice place to stay! Helpful staff. Would go back anytime!
Candy
6 泊の家族旅行
8/10
Great beach access.
Brian Michael
9 泊の家族旅行
10/10
Staff was friendly. Rooms were clean and spacious. I would stay their again.