I have stayed here before so I kind of knew what to expect. It was great last time I stayed here but this time my complaints are related to the new parking fee. I wouldn’t mind the parking fee if there was a space to actually park! It took about 10 minutes to find a parking space at night. Then I had a loud room next door. The shower was like warm. Lastly, I had my alarm clock in the room going off at 5 am when I never set it! Very disappointing to say the least. Internet was great!
Roland
Roland、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 25 日
Wonderful location. Plenty of room. Very comfortable.
Jennifer
Jennifer、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 22 日
Robert
Robert、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 22 日
Parking fees.
Typically come to my hometown SA from Dallas 3-4 times a year and have always enjoyed staying a the Westin @ the Colonade except for this time.
Richard
Richard、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 21 日
Clarissa
Clarissa、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 19 日
Comfort
Extremely comfortable and fine establishment.
Michael
Michael、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 19 日
Not the Westin experience expected
For such a nice hotel it's really puzzling that they cannot put a bar fridge in the rooms. It makes any stay over 2 nights not an option, especially for sport trips. It's on me for not seeing that before I booked but I won't book it again. The hotel is also a little dated and needs updating. Very evident in common areas like the elevators showing lots of wear. The the typical Westin expectation.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 16 日
Tanya
Tanya、1 泊旅行
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6/10 (良い)
2025 年 7 月 12 日
Older hotel with low price
The rooms are in need of updating. There was hair on our towels when we checked in. I am a bonvoy member but was charged $14.95 for internet. I would not stay here again.
Kyana
Kyana、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 11 日
The Westin is one of my favorite places to stay in San Antonio. The hotel is very nice and the rooms are very comfortable. The staff are always excellent. The part that didn't make our trip that great was the parking. They have installed cameras with automated billing with the use of cameras. You have to download the parking companies app which was not so easy. If you are able to download it not very user friendly. We were being charged a flat rate of $11 dollars. But then we were charged every time we extited the property. We were charged when we exted one side of the property to find a better spot on the other side of the hotel. Westin needs to do away with the parking company and charge a flat rate withe stay.
Gilbert
Gilbert、2 泊旅行
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4/10 (まあまあ)
2025 年 7 月 11 日
room average but no soap/body wash/conditioner empty only a little bar o soap
Mariano
Mariano、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 11 日
Love it
I took my husband and 2 kids here for the 4th of July weekend and I loved the Hotel. It is very pretty, and the beds and pillows are so comfortable I slept like a baby. Their pool is nice, but not only do they have an outdoor pool but an indoor pool as well which I loved. They also had a Starbucks inside. I will be going back for another stay.
Cindy
Cindy、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 9 日
It’s a yes for me!!
I treated myself to a stay for my birthday!! The hotel is in a great area, was very clean and the staff was extremely helpful and friendly. The hot tub and sauna were amazing!! I definitely recommend and will be staying again.
Demetria
Demetria、2 泊旅行
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6/10 (良い)
2025 年 7 月 8 日
Front desk was very helpful and friendly. However, the room itself was okay. The carpet definitely needs to be replaced. Cleaning service needs a little push. Upon arrival, someone’s hair clip was found left on the floor in our room and while doing a last sweep for personal items before leaving, I found someone’s glasses.
Grant
Grant、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 8 日
Excellent hotel for the price
Our stay was excellent! The location is very nice, the hotel pools are nice as well. We will stay at this hotel again.
Serapio
Serapio、2 泊の家族旅行
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6/10 (良い)
2025 年 7 月 6 日
Enrique
Enrique、1 泊旅行
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8/10 (とても良い)
2025 年 7 月 5 日
Great stay and great location.
Staff at front desk wasn’t friendly. Everything else was excellent.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 5 日
Enrique
Enrique、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 5 日
Roel
Roel、1 泊の出張
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8/10 (とても良い)
2025 年 7 月 3 日
Nathan
Nathan、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 30 日
Gabriela
Gabriela、5 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 29 日
Amazing hot tub!
The hotel staff and amenities were amazing! We loved every minute of our stay that we booked an additional day. Our favorite was the hot tub and vibe in the pool area. We will definitely stay at this hotel again in the near future.