Dirty old sheets. They added for parking and a 20 service fee above the one already taken. Loud right off the freeway.
Brian
Brian、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月7日
Andres
Andres、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月6日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
Loyal Customer
Well the hotel is great the guests are terrible dragging chairs, slamming doors all night, banging on walls,furniture in the rooms talking outside in front the rooms loud multiple groups hanging outside very chatty other then that I’m glad I had somewhere to rest while I’m going through a crisis I wish I didn’t have to pay all the extra fees always and I could’ve had more discounts like free rooms from all the booking I did but I love the staff here and the hotel very convenient thanks grand hotel for my stays!.
KAPHINA
KAPHINA、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月26日
Roach infested & Poor Conditions
The room was a poolside view. I originally asked for a smoking room but was informed via e-mail that all rooms are non smoking. They could’ve fooled me. There’s no trash can in the room. No ice bucket or trays for ice. The bathroom was non properly cleaned. There was hair on the walls in the shower. There was a whole in the wall like someone got into a fight. The walls were dirty. There was a stain on the chair like someone pissed on it. I woke up and killed 3 roaches. I immediately checked out. I was afraid I would catch something or bring rodents back. The plug outlets were loose I was afraid I would get shocked. The lamp was dirty. Beware of room twosixteen. I took video not pictures. Sorry.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月18日
Not worth the price
Ankle-deep water in bathtub before use; likely source from toilet. Furniture is old and worn-out. Television remote control not compatible with TV. Linens were clean, but no bath mat. Also included surcharges for parking and "resort," which is silly.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月18日
Robert A
Robert A、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月18日
carlos
carlos、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月16日
Didn’t stay there couldn’t get my money back. It was a Drugs,infested motel. I was here for my life. It was like watching a real movie in front of the door where I’m supposed to stay. I was on the street to looking for something else because I was scared drugs Was right by my door shot up snot
Colleen
Colleen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月13日
Anthony
Anthony、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月11日
Janice
Janice、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月8日
You get what you pay for
Lots of issues. No refrigerator or microwave. No liners for ice buckets. Tv is extremely small. Very low water pressure in shower.
Ac is ice cold. Bed was very comfortable, but sheets were on top of blanket.
ANTHONY
ANTHONY、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月8日
Bad
Nathaniel
Nathaniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月2日
Worst place ever
The Marijuana smell was horrible. The rooms were nice but the hallways was horribly unconfotable. The place looks very unsafe. Loud noice from the other rooms. The online websites looks nothing like the place. The place needs renovation. Smell really bad. I was very afraid.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月27日
Donna
Donna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
Wilberth
Wilberth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月22日
Um dos piores hoteis que já fiquei.
Atendente rude, quarta sem energia, mais de 2 horas e meia esperando e sem solução. Até que finalmente me arrumaram outro quarto. Anotei bem o nome para não voltar mais.
Marcio Damianni
Marcio Damianni、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月20日
Roger
Roger、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月20日
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月14日
Never coming here again
On arriving at the hotel, there were people outside talking loudly and the smell of Marijuana was unbearable. After entering the room, I noticed a roach crawling on the wall and immediately killed it. Another one appeared later. The room had a not so pleasant order, the dresser was broken, the refrigerator was rusted and there was no telephone in the room.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月2日
Kenneth
Kenneth、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月16日
Disgustingly annoying unsafe experience! Staff is ghetto and unprofessional. I ended up requesting a refund. No individual key to enter the rooms. I had to ask the staff or ghetto Security to go open the room every time I wanted to go in. Room was old and smelly. She was stuck on the hairdryer from God knows who, Every time I flush the bathroom, it leaked at the base!!! It was disgusting.
Sara
Sara、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Ann
Ann、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月4日
On top of all this issues with room facilities they charge you for parking plus for Hotel "Facilities"
Jesus
Jesus、3 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月31日
This was the most unsafe, dirty “hotel” I have ever been in. I booked this stay off of experience. We checked in on 8/25 4pm. No problems. The room we had on the 5th floor was ok. It wasn’t the best room but it was affordable as we were set to cruise 8/26. We returned to a complete nightmare. Room 215. Totally unacceptable. No headboard, tattered bedsheets. The remote didn’t work. Ok….its a cheap room. I get it. We’ll make the best out of it. 5pm came, Residents not guest! Residents began to party! We heard 3 domestic arguments, sirens. Hotel staff in involved. By the 4th argument which involved shooting up the whole room next door if whomever he was arguing with revoked his bond. We had connecting rooms. I took one look at my husband and a silent decision was made. We grabbed our bags and checked out!! We found another hotel under hotel.com after visiting the property first because we couldn’t waste any more money on unsafe conditions. Please reach out to me personally Hotels.com.
Do not under any circumstances rent from this property