First overnight, waking up to water coming out of the seams in the flooring. No rooms available for a move. Returned later that day, MX said the pulled up floor and fixed the issue from air handler in the room nextdoor that was leaking into my room. The following morning same issue, no manager available to speak with a Hilton Diamond Member the entire day? Received a call mid afternoon the I would be moving when I returned from work. I packed up and moved. Very frustrating
Philip
4 泊の出張
6/10
This is a TIMESHARE!
The staff are all wonderful and super friendly. I would 10/10 go back just for them.
But this is a timeshare. They absolutely prioritize everything for owners. From rooms to pool chair reservations.
We're not owners, and paid "resort" fees, yet most of the ameneties were closed during our stay. The pool bar was open about 3 hours in 3 days. Absolutely unacceptable.
But again, the staff were all amazing!
2/10 would stay again.
Levi
3 泊の家族旅行
10/10
It was very nice and relaxing
Thad
5 泊の出張
6/10
Hotel bed was saggy and very uncomfortable. One worst been in in years. Travel and stay at Hiltons every week
mark
1 泊の出張
10/10
There was a lot to do for families. We stayed to be close to the convention center which was across the street.
宿泊されたお客様
2 泊の家族旅行
4/10
Chad
1 泊旅行
2/10
david
5 泊の出張
10/10
Alberto
3 泊旅行
10/10
INC.
3 泊旅行
10/10
Clean, comfortable, spacious rooms (we had a suite with a kitchen)
Really well located next to the conference center
John
9 泊の出張
10/10
宿泊されたお客様
1 泊旅行
10/10
Kellie
6 泊旅行
10/10
Shradha Long
1 泊の家族旅行
10/10
Pool, pool tables, ping pong and soccer areas were great! Wish the slide was open later than 5!
brenda
5 泊の家族旅行
8/10
Food was EXCELLENT!! Room was comfy and shower water pressure was great. Would definitely stay again.
宿泊されたお客様
3 泊の家族旅行
10/10
Lauren
2 泊の家族旅行
10/10
GORGEOUSSSS resort complete with a fabulous, lazy river, beautiful lush gardens at every turn and a beautiful indoor outdoor sitting area highly recommend