It looks like "Waiting" is the concept in this hotel.
1) Had to wait for CHECK-IN for 40min
2) Had to wait for CHECK-OUT for 35min
3) Had to wait for Elevator every time
4) was charged the damage of towel w/o showing anything
Other 2 HOTEL of same group were good, but this hotel was worst.
Lobby & Sky Lounge is nicely designed, and Reception Staff are friendly.
Unfortunately Bath & Toilet Room is small, as like Japanese Business Hotel...
Located along with Sukhumvit Rd., and if you have car, to Pattaya Down Town is just 5-10 min, ( = not walking distance )