My husband was caught in the elevator doors and his hand and arm were badly bruised. The hotel took a report but refused to give us a copy. If it had been a child caught in the doors it would have possible done grave harm. We were supposed to stay at Secrets but their electricity was out so we were moved to Club Solaris. It was ok I guess. Just left a bad taste in our mouths with the elevator injury.
Bonnie
Bonnie、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年8月8日
Todo bien.
Muy amables y todo muy limpio
Recomendable
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年10月1日
Overall our stay was amazing !! Pools were awesome, jacuzzi was great, the spa was wonderful, food was overall delicious!
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年2月20日
This hotel is so nice, especially staff are excellent. Our kids really loved kids pool.
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年1月16日
Overall facility is good compared to price.
And the event for guests are satisfactory.
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年12月30日
宿泊されたお客様
3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2018年12月29日
This property is anything but all inclusive. Horrible staff have no knowledge of anything that goes on property and most of the time they want more money of any small things that needs to be get done.
Pls stay awayfrom this property if you can as there must be much better all inclusive options in the area.