4 day stay , Rooms not serviced , no Bar , room in poor condition. Mattress stained , shower broken . Staff were friendly
Robert
Robert、4 泊旅行
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4/10 (まあまあ)
2024年12月2日
Remi
Remi、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
DARYL
DARYL、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月10日
Very poor
Arrived at 11pm from Gatwick airport. On arrival I was given a room, got in and it looked like someone had just left - not cleaned. I then went back to reception, but it was closed, I called the phone and no answer and I had to hunt down someone who worked there. They then said that they will 'upgrade' me and gave me another room . Again this wasn't cleaned, the cup still has coffee in, vapes were on the side of the bed and blood on the duvet, the toilet hadn't even been flushed. So had to repeat again to find someone. Finally got a room that was ready at midnight.
Daniel
Daniel、1 泊旅行
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8/10 (とても良い)
2024年11月8日
louise
louise、1 泊旅行
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8/10 (とても良い)
2024年11月1日
Friendly and comfortable
We enjoyed our stay at Trivelles Gatwick. The English breakfasts were very good and staff are friendly. There is no daily room cleaning provided, which was unexpected. We left our garbage in the hall for pickup but no one came by for 24 hours so we brought it back into our room. The front desk is manned intermittently, but not an issue for a longer stay. I would stay there again as it's overall good value.
Melanie
Melanie、3 泊旅行
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4/10 (まあまあ)
2024年10月30日
Bed was comfortable however the hotel is extremely noisy. If any guests move upstairs or in the hallways then you’ll likely be woken up. The beds were clean but the room was quite dirty and smelly. It is however very close to Gatwick airport so if all you need is a base before flying then location couldn’t be better.
Judith
Judith、1 泊の家族旅行
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4/10 (まあまあ)
2024年10月30日
Helder
Helder、1 泊旅行
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8/10 (とても良い)
2024年10月29日
Opemipo
Opemipo、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月15日
Loved the staff and the manager
Will definitely stay there again
Muhammad
Muhammad、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月14日
Sonia
Sonia、1 泊旅行
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4/10 (まあまあ)
2024年9月22日
Grace
Grace、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月20日
Ok for a night but not any longer.
Food was ok, but we not fully what we had booked online in terms of food. The continental breakfast was was bad as we no options apart from bread and yoghurt.
We had to order our hot breakfast the night before but in the morning, the chef was not clear on what we wanted.
The room was clean but dusty. Online we thought we had a king bed but were given a small double so it was cramped.
I don't think i would go back to this hotel.
Reception was not 24 hours.
Staff were kind but on their phones or having their own chats.
This is more like a 2.5 star hotel.
Marceline
Marceline、1 泊旅行
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4/10 (まあまあ)
2024年9月20日
Graham
Graham、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月15日
Breakfast terrible
Lack of staff
Hotel tired and dirty
Walked into our room, bed not made, rubbish etc from previous guest.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月10日
Staff were lovely.
Angharad
Angharad、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月10日
Richard
Richard、1 泊旅行
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10/10 (最高に素晴らしい)
2024年9月9日
It was a nice place just not used to staying in a cottage style hotel.
Peter
Peter、1 泊の家族旅行
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4/10 (まあまあ)
2024年9月8日
David
David、1 泊旅行
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4/10 (まあまあ)
2024年9月6日
Poor staff not very help full ,broken beed on arrival