The location is very good, but anything else?
The wifi connection was weak while the machine was just outside of the room. The staffs especially at the restaurant are almost not cheerful. In addition, I ordered the coffee there, but why taste cinnamon? You might not wash the dishes carefully?
From my experiences, this hotel never worth the price.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 31 日
The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us.
We had bed bugs in our room and constantly had problems with dirt throughout.
The breakfast options were very limited if you are vegetarian.
Pranav
Pranav、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 29 日
Doris
Doris、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 27 日
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Jon
Jon、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 2 日
Merry
Merry、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 6 月 19 日
Arif
Arif、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023 年 10 月 7 日
The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Gail
Gail、10 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 7 月 17 日
Scott
Scott、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 2 月 17 日
Gute Unterkunft im Zentrum von Arusha
Immer wieder gerne
Jann
Jann、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 8 月 2 日
Evangelina
Evangelina、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 6 月 30 日
Heather
Heather、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022 年 3 月 29 日
Ali
Ali、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022 年 3 月 5 日
Great location - couldn't ask for more.
However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nilanjan
Nilanjan、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 11 月 27 日
Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Nadim Abou
Nadim Abou、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 8 月 13 日
Great breakfast, good equipment in the gym and the staff were wonderful.
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 8 月 6 日
Good
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 7 月 3 日
roger
roger、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 4 月 19 日
Good location
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 1 月 20 日
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
John
John、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020 年 1 月 28 日
Very Nice staff. Room needs refreshing but comfortable bed.
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2020 年 1 月 3 日
The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Jean
Jean、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 12 月 26 日
호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함)
또 외부에 식당이 없어서 불편함이 있음
seokjoo
seokjoo、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 12 月 17 日
The staff was wonderful and very accommodating. The included brunch buffet was also good.
宿泊されたお客様
1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019 年 12 月 15 日
宿泊されたお客様
5 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019 年 10 月 12 日
It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong.
I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either.
The restaurant was out of several items and the list of unavailable things grew daily.