My wife and I came to the area for a weekend (stayed 2 nights) get away to shop and relax. Staff was friendly and hotel was clean and nice. Check in was easy but also was the problem. The gentleman said that the computer was running slow but said we were all checked in, gave us room keys and explained everything to us. However on the The second night we were there someone tried to enter our room at @ 11pm and asked if some ofone was in there. Didn't knock just tried to enter. Told them someone was in here and they left without anymore issues until the morning when we were getting packed up to leave and housekeeping tried to enter. When we talked to them, they said their sheet said we already checked out. When we went to check out and talked with the lady at the front desk and explained what happened, she looked up our reservation and it said that we never checked in and was a no show. While did explain that was why someone tried to enter our room and she was polite and courteous, there was never any apologies or further explanations. While the room and all other accommodations were great, it left a bit of a bitter taste in our mouths and on edge that someone tried to come into our room while we were sleeping. How is it that they said we never checked in but our key cards worked fine and the maid service said we already checked out?
Daniel
Daniel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 29 日
Everything top rate
David
David、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 27 日
Worth a stay
Comfortable beds. Clean, quiet location. One of our favs in chesterfield
Jackie
Jackie、1 泊旅行
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8/10 (とても良い)
2025 年 8 月 25 日
Mark
Mark、1 泊旅行
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2/10 (不満)
2025 年 8 月 24 日
Horrible experience
We got there and stayed in our first room a king with a pull out. We couldn’t sleep because we was on the 3rd when we requested to be on the 4th floor. People staying on the 4th floor was running and jumping all night long. Next morning we was moved to a double queen on the fourth floor. The noise was fine but the beds were horrible. We didn’t sleep at all. Next thing was we went out for the evening and came back and all you could smell was weed outside and inside the hotel. That is not acceptable.
Josh
Josh、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 23 日
nickeia
nickeia、1 泊の家族旅行
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2/10 (不満)
2025 年 8 月 20 日
Never holiday inn express again
The bathroom was horrible. Toilet seat broken, ceiling light was rusted and had mold growing in the cover. The bathroom ceiling also had mold and drywall was peeling and falling. Noise above our room was also terrible.
darrin
darrin、1 泊旅行
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8/10 (とても良い)
2025 年 8 月 11 日
No review
Overall stay went great - breakfast was awesome. Ice machine was down and pillow/mattress showing wear. But it was very nice for family’s and friends
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 10 日
Raul
Raul、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 6 日
jen
jen、1 泊旅行
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4/10 (まあまあ)
2025 年 8 月 6 日
There was barely any lighting in the bathroom — the bulbs were burnt out. Our blinds on the window would not shut. We called the service desk and they were not helpful.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 6 日
Jessica
Jessica、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 5 日
Sean
Sean、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 3 日
Jordan
Jordan、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 3 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 3 日
Everything was fine, stayed here night before zoo. Good variety of restaurants near.
Autumn
Autumn、1 泊の家族旅行
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6/10 (良い)
2025 年 8 月 1 日
Not bad but wouldn’t stay there again
The Tv was broken and the was loud fan that would randomly come on. Water was quality was not good.
Jonathan
Jonathan、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 7 月 27 日
Adam
Adam、1 泊旅行
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8/10 (とても良い)
2025 年 7 月 27 日
Room was really noisy
Adam
Adam、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 21 日
ball tournament
Great! Good beds, clean room, and good breakfast. We were in town for a ball tournament and even though check out was !!:00, they let us extend this to 12:30 so we did not have to sit in the heat and wait for our team to play at 2.