6/10 (良い)
2024年12月10日
1 week stay
Casa Pepe has a wonderful breakfast buffet with good selections changing every day. Spacious, modern and comfortable outdoor area by the pool.
I arrived one hour after the check-in started. A little note between the gate and the code box, saying the reception was closed. It literally said, for those checking in today, here is the code for the gate, and follow the instructions on the reception door after. Very easy to get in. The note on the door had my name, which apartment and that the keys were already put inside.
This didnt feel safe at all, and anyone could have entered the hotel this way. The morning after, I went to the reception to physically check-in. Grumpy receptionist, not friendly ot smiling, only asked to see my passport. I didn't feel welcome here. She offered me to to rent the safe in the bedroom, for €15 pr week.
The apartment itself is simple and keeps an average standard. Theres a note in the bathroom saying that towels are only changed once pr week, which was not communicated upon arrival. Air-condition didnt work.
Kitchen is small and has a very basic selection of tools. Everything inside the cabinets were NOT CLEAN, very fatty and dusty. I did not find it inviting to cook here at all. Theres also a tiny note on the kitchen wall, that the dishes is only being cleaned by the housekeeping at the end of the stay. This also wasnt communicated before.
Clearly, Casa Pepe, has several things to improve to make the guest satisfaction better.
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