It was a family trip for holiday. The rom was given to me exactly at 04.00pm although the room was empty and I was prepared to pay extra for early checkin. There is no front desk. ITs only a security person sitting there who cant help you with anything at all.
IT was very cold about -10 deg. Celsius outside But there was no hot water running in the taps. The first day we managed with just warm water. On second day there was not even warm water. We called the security person and after long waiting hours he came up and fixed something. That worked for that day. On the next day again there was NO HOT WATER. We called the security but it's different person everyday. The person knew nothing and refused to help. He made a call but said there was no reply. We called the customer service several times for next 3 hours as we had an early morning check out on next day. On every call they said someone would come to fix the problem but nobody came. Finally there was a call from the customer service only to tell me there is nothing they can do about the problem. It can be fixed only on the next day after my check out. We had to take cold water showers in minus temp.
The dish water was also leaking and soap water was coming all over the room.
While they are have very sophisticated system to send emails, notices, reminders, collecting credit card details but they are pathetic when it comes to service.
I will never stay here again nor will recommend anyone to stay here.
ASKED REFUND
ANISH
ANISH、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月23日
Ótima acomodação
Tudo muito maravilhoso, só tenho uma dica, colocar na entrada do quarto ganchos para colocar as jaquetas ao chegar e suporte para sapatos na entrada, assim o apartamento vai se manter mais limpo por mais tempo
JOHNNY
JOHNNY、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月17日
Perfekte Location
Lage: Perfekt. Zwischen Chinatown und Theaterdistrikt.
Wunderbar alles nötige zu Fuss erreichbar.
Unterkunft: Alles und wirklich alles vorhanden. Lässt kein Wunsch offen. Waschmaschine und Tumbler im Raum und sogar Mittel dafür wird zur Verfügung gestellt. Man könnte dort wochenlang leben.
Beatrice
Beatrice、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Great location
Great location on the edge of Chinatown, just a few blocks from Boston Common. Our studio was clean and comfortable (with the exception of the sofa). My one complaint is that the coffee packs they gave us could not be used in the Keurig that was in our unit.
John
John、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
Line L. S.
Line L. S.、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月30日
Bien
Établissement très bien situé, dans le centre, pres de chinatown. Appartement propre et bien équipé.
Seul bémol, l’accueil est médiocre. La communication avec le service client est laborieuse.
宿泊されたお客様
14 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月12日
Well appointed Apartment
Good clean and spacious. Well appointed apartment.
Only negative was lack of qater pressure
Matthew
Matthew、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月9日
So so in Chinatown
Our stay was so so. Very clean but no water pressure whatsoever. This made for unpleasant showers. Also, there were not enough towels. Lastly, the outlets need attending to. It was to hard to plug in phones and other electronics.
Melinda
Melinda、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月27日
Go somewhere else
They request copie of passeport and credit card before arrival. Never seen that before
Cheap paper curten
Daniel
Daniel、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月13日
Spacious and clean in a wonderful location
This was an amazing location to stay in. Quick walk to Boston Commons, central to get to lots of things. The apartment was very clean, beds were very comfortable. The kitchen had just about everything you would need if you wanted to eat in the apartment or cook a meal. Would highly recommend staying at this spot especially if you are a family and looking for more than a single hotel room.
Rachel
Rachel、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月3日
El único problema fue q la
Cortina estaba mal desde que llegamos y un día a media noche se calló, si nos asustamos porque se oyó un ruido fuerte…
Nosotros nunca la tocamos…
Javier
Javier、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
A great amount of space for a “hotel”/short term rental. Highly recommend. Full kitchen, a little living room with a pull out bed. I do wish that the bed was in a position to see the tv but we just pulled out the bed from the couch to watch a movie on a rainy day. Just so everyone knows, parking is $35/night at the garage nearby
Shaneh
Shaneh、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月19日
Excellent stay! Right in Chinatown. So much better than a standard hotel. We stayed in a 1bed and had a washer/dryer which was SO convenient. Walkable to many sites, food etc. Would stay here again for sure .
Raymond T
Raymond T、2 泊の恋人との旅行
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8/10 (とても良い)
2024年9月11日
Elizabeth
Elizabeth、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月9日
Had a great weekend
Michael
Michael、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月8日
New but not well maintained - all units not same
The clothes washer was broken and couldn’t be fixed during our 4 day stay. Both blinds are also broken so they stay down the whole time…microwave broken above the range so a smaller microwave sits on the limited counter space, toilet paper roll holder also broken.
宿泊されたお客様
4 泊旅行
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8/10 (とても良い)
2024年9月7日
My family and I were visiting from Bermuda and we felt very safe on the premises as well as walking around. We didn’t have to catch a taxi to go where we wanted to go. The staff were cordial and always assisted when needed.
One recommendation is to give clean towels on a daily basis. I’ve already recommended this to family and friends, I definetly would return.
Dee
Dee、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月6日
The sofa bed was not working properly so we had to put the mattress on the floor and slept on the floor for two days.
Shunmin
Shunmin、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
8th Stay Here
Great place for extended business travel or vacation for that matter. Newly renovated rooms and walkable to everything and subway.