This was a VERY last minute booking as I arrived at another hotel which was terrible, this one was slightly better, but much more expensive, and not justified.
I understood they weren't ready for our arrival, however, if the room is showing as available, it should be ready to go. I had to go back to the reception 3 times to get toilet roll an extra mug as there was only 1 and handwash/shower gel as the one in the room had finished.
The room was very cold upon entry as the window was open and there is no heating in the room.
There are no smoking signs all around the hotel, but you can smell the cigarette smoke in the corridors.
Prices should be reduced for its current state. The bar is showing on the website but it is closed for renovations. The whole hotel was probably beautiful in its heyday but very much run down now and in need of a lot of money being spent to make it what could be a stunning property and incredibly central.