We stayed for the traditional experience and the Onsen, absolutely fabulous!, super convenient just a 10 minute walk to station, and Lawsons.
peter
1 泊の家族旅行
10/10
Joonas
1 泊旅行
10/10
Huge room, private onsen, delicious dinner that left us rolling to our rooms, transport to and from the hotel to the station and to Nagano monkey park, and the customer service is incredible. Can’t recommend this place enough!
Janice
1 泊の恋人との旅行
10/10
Just an amazing experience. As an only english speaking Canadian, it was a truely magical time. Make sure you take advantage of all the amenities and at least once, use the private bath on the roof.
Joseph
2 泊旅行
10/10
This was our first time at a ryokan and our stay was the highlight of our 25 day trip to Japan. Great customer service from staff. Food was delicious (dinner and breakfast) and very accommodating on diet restrictions. They provided shuttle from Yudanaka Station and Snow Monkey Park. I would highly recommend them if staying in Nagano. Arigato Gozaimasu (Thank you) Ryokan Biyunoyado for a lovely stay.
Christine
1 泊旅行
6/10
The staff and cleanliness of the hotel was great. However the property is quite dated (there was a little bit of musty smell) around the room and corridors. The food experience was good although I am not sure if worth the price. Overall we had a good stay but I may not stay again.
Patricia
1 泊の恋人との旅行
10/10
I had an amazing time. The people were very kind and helpful. The tub and views were breathtaking and the food was incredible. They had transportation from the train station to the hotel arranged without me even asking.
Kevin
2 泊旅行
10/10
Daniel
3 泊の家族旅行
8/10
The staff at the property were amazing. So very helpful and humble people. As a westerner I had always stayed at Marriott properties in Japan and to experience Japanese culture we decided to stay at a Rayokan. The Japanese food was very tasty and very elegantly presented. The Onsen bath was very nice with a wonderful view over the city. If you want to experience Japanese culture in a mountain setting, this is the place.
Paul
2 泊の恋人との旅行
10/10
Pak Wai Jimmy
1 泊旅行
8/10
KIN CHAU
1 泊旅行
10/10
Natalie
1 泊旅行
8/10
晚餐豐富,設施較陳舊,浴池較小
MING KWONG
6/10
- arranged pick up did not arrive on time
- staff who saw to arrangement was clueless or at least no apology was made by her
- did not feel the usual Japanese etiquettes whether on check in, meal services etc. General feeling is that the ryokan is understaffed
- no towels provided at the onsen, have to bring and reuse towels from room
- meals were ok, not wow
- position of heater over the bed rest was awkward, too stuffy to sleep