Communication about the check-in/key procedure was not provided until I private messaged the Volt Apartments the day before we were due to arrive. The key collection procedure is a a long drawn out mess around. While I understand that there is no reception desk we could see a property manager in an office and felt that the system could be better fine tuned to avoid the extra stop to collect a key from a locker in a downtown building.
The apartment itself was tiny, one of the bedrooms the furniture didn't fit the room. There was a vacuum cleaner and other housekeeping paraphernalia stored in the bedrooms. Finally the cleanliness of the apartment was well below par. The shower was filthy with grime and scum around the door frame and floor. There was evidence of previous guests stays such as hair, dirt and rubbish. I don't expect to pull the covers back off my bed to find hairs in it. The walls are so thin you can hear everything happening next door. Volt Apartments is a residential apartment block (not just for travellers). Our apartment had a lingering strong aroma of many curry dinners previously cooked by the people who resided in the apartment next door. The smell was overwhelming when we went to unlock our front door as the neighbours door was right next to ours. Overall I wouldn't stay here again. It is way too overpriced for what it is and the general level of uncleanliness of the apartment.
Shelley
Shelley、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018年7月8日
Unsatisfactory
There was no WiFi available even when managers promised every day to supply. Apartment was in a student accommodation building which was very strange. Loud music and people noisy all night.
宿泊されたお客様
7 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2018年6月16日
Wi-fi wasn't working and wasn't fixed even after we reported it. No central heating but portable heaters were provided. Property was clean.
The key pick-up can be quite inconvenient if you're coming from the airport with your bags. The confirmation e-mail says a representative from the property manager can meet us at the apartment itself, upon request. However, after we requested this, we were told that the manager was short of staff and could only arrange for a key pick-up from a locker about 8 to 10 minutes' walk from the apartment. Perhaps it would be better if the manger can find a way to keep the key in a secured lock box someplace closer to the apartment building.
Also be aware that to get to the apartment unit itself, one has to walk through a narrow walkway/terrace that's exposed to the elements.
宿泊されたお客様
2 泊旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年5月20日
JIANGUO
JIANGUO、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2018年3月11日
Sporco e puzzolente
Appartamento sporco, puzzava di fumo, la doccia era rotta e non scaricava l’acqua, niente aria condizionata, nessuna reception, esperienza pessima soprattutto se viaggiate per lavoro
Cristian
Cristian、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年10月29日
Compact but Cosy
Compact Warm and Sunny Unit. Great Security and Excellent Location in Town.
Theresa
Theresa、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2017年9月17日
Central Apartment
Didn't realise how far we would have to walk with our bags, no on-site parking. I found a car park building in a side street 300 metres away. Key pick up was OK but you need your emailed instructions with you otherwise confusing. 2 out of 3 lifts weren't working and there were queues for the one that was. Apartment was very nice, good beds but it was noisy from surrounding apartments. Seems to be lots of young people living there. Shower trap was blocked and tray nearly overflowed with a very short shower. Nice and handy for the city but not really suitable for older people as no handrails in bathroom.
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2017年7月11日
Getting the keys where difficult (not at location) and no drop off area - so had to carry luggage a distance in the rain.