They don’t provide any place to enjoy tea or coffee, and the rooms don’t have a water boiler or quick drink options. The neighbors on the balcony were smoking constantly, although we reported it to the receptionist, no action was taken. We eventually had to approach the neighbors ourselves and ask them not to smoke, as the smoke was drifting into our room. On the positive side, the breakfast was excellent, and the location was very convenient within walking distance of Vienna’s main attractions.