When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Phillipa
Phillipa、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年4月6日
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Shiranthi
Shiranthi、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月17日
Colonial architecture and grandeur,
Friendly staff,
Diwin
Diwin、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年7月7日
Great location for walking. Great Lake nearby. Excellent staff
Doug
Doug、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年2月14日
Renate
Renate、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年2月12日
Renate
Renate、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年1月13日
Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Frank
Frank、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年2月29日
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
david
david、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年2月14日
Mehran
Mehran、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年2月10日
Staff was friendly
But we have red bugs in bed
It s very bad
Ahmadreza
Ahmadreza、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020年1月20日
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely
We stay here every year
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2020年1月19日
Booked on Wotif.com.
Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
宿泊されたお客様
1 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年1月14日
Koloniala vingslag
Bra läge i utkanten av Kandy. Gammalt kolonialhotell med god mat och bra service. Fina omgivningar med berg och vatten.
Anders
Anders、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年12月29日
Cold pool.
Karl Inge
Karl Inge、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年12月22日
besoin dun gros raffermissement
vétuste
pas net
bruyant
non insonorise
accueil limite
equipements de la chambre limités
pas a la hauteur d un ex palace..
VALERIE
VALERIE、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年11月26日
Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
GEORGE
GEORGE、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年11月17日
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Mark
Mark、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年9月22日
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing