I often use this hotel for my business trip because room is clean and staff is friendly. I would appreciate if staff can speak English more!
宿泊されたお客様
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017年3月30日
Reasonable, clean, pleasant
I stayed here for a week on my business trip and I was really satisfied with this hotel. The room is always kept clean and tidy, staffs are always pleasant to me. there is a multilingual staff at the reception, I was easy to request everything. There are some cheap restaurants around this area, easy to access everywhere by taxi. And The breakfast on the top floor always made me relaxing. I would definitely choose this hotel for the next time.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2017年3月23日
business hotel in Cau Giay Urban area
I often use this hotel for my business trip because the room is clean and comfortable for my stay. However, the room I stayed this time was filled with the smell of restroom. I hope the hotel will take care for it for comfortable stay for next guests.
It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
Richard
Richard、15 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年1月8日
Liars and crooks!
It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL!
Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
Fayez
Fayez、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年4月19日
One hotel is permanently closed
This hotel has been permanently closed due to Covid-19 situation. Still not yet refunded yet. Wish other customers don't get through what I had. Hotels.com should update the availability.