6/10 (良い)
2024年12月21日
Disgusted
Our room was not looked at one day out of the four night/five day stay. No new towels. Had to ask three times. Asked for shower gel to wash ourselves and they never came. Use the small soap from the bathroom sink. After three days, we thru our towels in the floor and had to use once again. So frustrated! One elevator working. On the second day we were there, the one and o it elevator didn’t work. Helped 70-75 couple walking with canes down 13 flights on stairs and helped them with their luggage. Found out later there was a back end elevator. Shame on your company. Their excuse was that there is one company in NOLA that fixes elevators. Really. All the other hotels we went in to look at Christmas decoration, their elevators worked. We checked. First time in NOLA and not impressed considering this is a hot touristic city. Bourbon Street smelled like Pee. Clean up your city please and I will come back, otherwise shame on the govt that runs New Orleans!
Kris
Kris、4 泊の家族旅行
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