The rooms are run down for the price I paid and the bed was squawking with every turn I made. The bath tab had molds. I have spent the night in a cheaper and much better hotel in Ruiru.
Jackline
Jackline、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年1月23日
TERRIBLE
Garbage hotel had booked 13 nights and just stayed one. Nothing is as advertised. Deluxe room with no microwave and no mini fridge. No safe in the room and they post signs in the room that they are not responsible for your belongings. You can hear sounds from rooms 3 door down. STAY AWAY!!!!!
NICHOLAS
NICHOLAS、13 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年9月22日
It was ok but bathing water was just warm next mng
Fahad
Fahad、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021年9月25日
Forced to park way too far from the property, literally deep in the woods, and walk to the hotel. Due to the fact that the bar open to public and there are live performances they get priority not the residents.
Had to beg for the assistance to bring luggage to my room, the sleeping front desk personnel protesting she was working “ alone” I don’t do the staffing, so can not help how many staff are on duty.
DAVID
DAVID、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2021年9月18日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年3月26日
Everything was excellent.agood place to be and relax and to refer people to.
宿泊されたお客様
1 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021年2月21日
Ok place to stay, not rushing back to stay again
The resort is in need of updating, no hot water, no fridge, in general it was ok, clean and comfortable for the price....
Sven
Sven、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2019年10月19日
THE WORST CUSTOMER SERVICE EVER. THERES A BROWN LADY WITH SHORT HAIR THAT TREATS PEOPLE WITH SO MUCH HATE. MY HUSBAND AND I WILL NEVER STAYING THERE AGAIN.
ROOM SERVICE TAKES TWO HOURS LONG.
Maryann
Maryann、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019年10月17日
The worst customer service I have ever experienced. When checking out they act like you’ll run away with their little money even though they have your credit card on file. If you’re white they treat you like a god. But if you’re African you’re discriminated against. Pathetic place to stay. I won’t recommend it to my worst enemy. Stay away
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年6月17日
Run down bad service
Had to argue that I got free breakfast as that’s what i booked. Service was poor at best. Took too long to get my food and never saw a waiter until I had to flag them down to get my check.
Raymond
Raymond、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年6月1日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年4月15日
The staff was kind and polite. The rooms were clean and at a fair temperature.
Dominic
Dominic、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年11月27日
No showers. Moldy bathrooms. The cold water faucet in the tub was broken. Property is beginning to display a run down state. Staff not very helpful. Very disappointing
宿泊されたお客様
4 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年11月12日
Decent value option in Ruiru. Cleanliness of rooms was acceptable for the price. Convenient location for business at Kenyatta University or JKUAT along the Thika Highway. Several shopping malls within a few minutes' drive.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年8月14日
Chose this hotel for a team facilitating a workshop at JKAUT. The hotel is reasonably close (15 mins by taxi) and not expensive. The restaurant and bar were more than OK - the gym and spa were friendly and provided a good basic service. Did not use the large outdoor pool because it was rather cool. The hotel has a bit of wear and tear and needs a bit of modernising. For instance the shower was one that you have to hand hold while crouching in the bath.
The wife was fine most of the time. Occaissionally flaky in the rooms it could always be accessed from the main lobby area. The road to the hotel is unpaved but all signs were that it will soon become a tarmac road. Good choice for a business trip involving JKAUT. As the hotel is on the Thika road - it is about 30 mins away from Thika and associated tourist attractions. Traffic in any direction is prone to jams during peak hours. Would use again.