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宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年2月24日
Terrible mattress , cold room.
Staff good had to move room , very accommodating
Sarah
Sarah、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月18日
James
James、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月6日
Hannah
Hannah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月3日
Good reception poor room
The carpets were filthy and stained. Most of the were drawers broken in the room. The bed kept separating a bit. No plug in the bathroom sink. Wall paper peeling.
The hotel is in need of a makeover.
Check in was really good.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月22日
A warm welcome on arrival. Slight hiccup checking in but otherwise it was fine. Lovely room. Excellent dinner, and lovely breakfast.
Eric J
Eric J、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月22日
Bitterly cold.
Room was very cold.
Air conditioning did not work.
Convector heater in room (I assume as the air conditioning did not work) also would not turn on.
This made for a very cold and uncomfortable trip on a cold January day.
Doug
Doug、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月15日
Great hotel for my worktrip
I stayed in this hotel for work and I really enjoyed it. The room was really nice and big. Everything was very clean and the breakfast was good as well. It had everything I needed for my stay.
Amy
Amy、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
Neil
Neil、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月12日
Great visit to this hotel, comfortable, clean, helpful staff, would definitely stay again.
Claire
Claire、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月6日
A few little bits and pieces need addressing
Hotel check in was average, staff all appeared to be very young and lacking general courtesy such as letting us know where the bar area was, what time breakfast was and anything about the facilities. All a bit hurried and keen to get rid of us to our room.
Staff pleasant but just a little bit of extra training would be good.
Room was very clean but run down. Walllpaper peeling off wall, damp on the ceiling, radiators up as high as they would go and thermostat controllers had snapped off so no way to turn them down. The bathroom bin was broken.
Just little things but lets the hotel down as a beautiful location.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月21日
Cara
Cara、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月8日
Extremely poor and needs updating
Our double room was two single beds pushed together with no mattress topper. It was the hardest and most uncomfortable bed we have ever slept in - we could feel the springs. Furniture was extremely old with missing handles, marks on surfaces and a table that couldn’t be used as it wasn’t level. Room service said to call for food but there was no phone - just a cable coming out of the socket with nothing on the end. Poor heating - a plug in electric heater was available. Lighting was awful, and very dim. Extractor in the bathroom was pointless. Breakfast was average. We have stayed on a few other occasions for functions at the manor, and only stayed again for ease of location.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
michael
michael、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月3日
Emanuel
Emanuel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Overall very nice
The hotel itself is stunning and feels like it's truly in the countryside despite being not too far a distance from Hemel Hempstead, St Albans, Aylesbury, etc. The manor room was beautiful and very spacious with a comfortable bed. The food at the restaurant was also extremely good - we ended up eating there each night because of how tasty everything was. My only complaint is the water in the room - it would only last for about 1-2 minutes before stopping completely for about 4 or 5 minutes (no matter whether it was the sink, bathtub or shower) which was really inconvenient and annoying. I'm not sure if this is a regular occurrence or if there was some type of issue. Regardless, everything else was nice and we enjoyed our stay here.
Grant
Grant、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月29日
Should be a great hotel. The staff work hard but having a broken toilet in the bridal suite, is unacceptable. When reported on check out I was told they would look at it. Not a great customer experience. A lift out of order is another sign of what is happening at this hotel
Barry
Barry、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月29日
Lovely welcome. Big rooms. Comfortable bed. Warm - and the food was excellent!
Steve
Steve、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月25日
Lovely Hotel
Great location. Staff were excellent and the service was great. Hotel needs a bit of maintenance. A lot of things worn looking and starting to degrade.
Declan
Declan、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月21日
The venue took the money even though I'd cancelled. Then I called the hotel and was informed that I would be issued a refund. However when Expedia contacted them, they refused. £155.