My first meeting with the hotel was a dirty room up the elevator, down a hallway, up a set of stairs and down another hallway. The room was dirty and worn down.
The people working there is nice and polite and is the reason why the hotel gets three stars. Had it not been for them I would have given one star.
The hotel in general needs a makeover. The breakfast was alright but simple.
Marita
Marita、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月1日
Nice hotel, dreadfully short on staff
Nice enough hotel, located perfectly for a stay in Stirling.
Unfortunately, they are clearly short of staff and we gave up on getting breakfast. There was only one young lad (credit to him)dealing with a full restaurant. We could not even get a cup of coffee.
We gave up, got a refund on breakfast and went to the Meadowpark instead, where we were served a fantastic breakfast.
Garry
Garry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月26日
Very bad hotel
old hotel, uncomfortable room with a strong musty smell and the bathroom heater doesn't work
Raquel Winnie
Raquel Winnie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月23日
Not exactly the Ritz but serviceable and friendly
The downstairs public area of the hotel (the lobby, bar and restaurant) is modern and very nicely decorated but once you get beyond to the corridors and bedrooms the furniture and furnishings show their age and clearly need some updating. Our room had worn/torn carpets with exposed gripper strips around the edge, peeling faux leather bed base and the body wash in the ensuite was empty. Having said that the room was perfectly acceptable for a (relatively) cheap place to stop, the staff and service were exceptional and they were incredibly accommodating of our dog, down to leaving treats for him in our room and bringing him a sausage for breakfast. A lovely place to stay but not what I would have rated a 5 star hotel.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月16日
The Best
Immaculate room,excellent service, very relaxed atmophere. Excellent choice for veggie breakfast. Will definately be back.
Paul
Paul、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
Andrews
Andrews、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月7日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月26日
Wayne B
Wayne B、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月10日
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月6日
Excellent location for walking to the main city sites. Parking in the hotel grounds cost us for 24 hours but it wasn’t a problem. The staff happily changed the stained inner douvet blanket.
Simon
Simon、2 泊旅行
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6/10 (良い)
2024年10月5日
Parking Rip Off
It was OK, didn't like the emails from the hotel the day of the stay trying to upsell everything from petals on the bed to a room upgrade.
Just annoying and tacky
Room was fine, bed was fine, very quiet which was excellent.
Hairdryer didn't work, and breakfast not available till 8 at the weekends when I needed an early start.
Parking is a rip off which added a further 15% to the cost of the stay.
Stephen
Stephen、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月3日
Dan
Dan、2 泊旅行
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8/10 (とても良い)
2024年10月1日
Last night of my birthday treat
Nice room and quality breakfast although we found the bed a bit too hard for our liking
James
James、1 泊旅行
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6/10 (良い)
2024年9月27日
Mark
Mark、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
Disappointed I had to pay £15 for parking and they do not evening meals
Stephen
Stephen、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月25日
Helen
Helen、2 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年9月16日
Great location, lovely staff and great room which is value for money.
Shellee
Shellee、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月15日
Kitchen was out of eggs ?
mark
mark、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月12日
Located in great spot of Sterling, property must have been great in the past but oddly decorated now. The bathtub shower combo is an accident waiting to happen with a high step in and no hand holds. The staff were all very nice, friendly, and helpful!
David
David、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月8日
Great Location
The service was great at the restaurant, maid service and front desk staff. The hotel is in a great location- within walking distance to shops, the castle and restaurants. Overall our stay was very nice. I wish there was air conditioning and the lighted mirror in the bathroom did not work it was quite dark in the bathroom but we survived. We would stay here again if we come back.