Honest staff - my partner left the wallet behind after check out and the staff contacted us immediately. And even though we were already in another city, they tried to make for arrangements for us to receive our documents. Front desk was super friendly and helpful.
Other than great front desk staff, the nights we were there, we met with rowdy travellers, and as well there was a quirky staff that made us feel unwelcomed.
Also note, the hotel is not baby friendly - doesn't have a crib nor bathing tub for the child.
I stayed here for Ironman 70.3 in Kenting. Staff were very attentive. I needed to rent a scooter and they not only helped me negotiate the deal but they actually gave me a ride to the shop to pick it up.
Breakfast was good. This is a very good option for a hotel in this price range.
It's a couple of blocks off of the main street, which means it's quieter but also a short walk to get dinner. They have bicycles you can use for free.