Had a bad Checkin experience, feel like they ambushed us by taking advantage of the busy period they were threatening to cancel our reservation and leave us stranded on the street. I find it so unethical to require USD $100 a night for an additional person yet the original booking was $56 a night for the same room.
宿泊されたお客様
3 泊の恋人との旅行
2/10
Wasser für Dusche ging an den meisten Tagen nicht,da der Wasserdruck nicht ausreichte.Oft kein Strom,Lodge hatte kein Notstromgenerator,wie andere Lodges in der Nähe.Kein Restaurant wie im Angebot beschrieben,nur mit einem Ventilator im Zimmer,was bei den Temperaturen,von 39 Grad ,und 25 Grad in der Nacht, nicht sehr Hilfreich ist. Wenig geeignet für Europäer.Preis Leistung passt nicht.
宿泊されたお客様
5 泊旅行
10/10
I actually didn't stay here, my driver did! I had arranged for an overnight trip from Katima Mulilo to Victoria Falls and part of the deal was I had to purchase accommodations for the driver. However, I did check in with my driver and, the next day, asked him about his stay. This is a quaint family-run operation. Very clean and hospitable. When we checked in they wanted to know what my driver wanted for breakfast and when he wanted it served--a nice touch. My driver said that the bed was comfortable and his overnight night stay relaxing. In sum, this was a nice place for the money.
Joseph
1 泊の出張
8/10
Nice place. That is it No more If want answers to your survey, don't people to answer question, that we don't want to answer. Is that enoughcharacters or must Iramble on.
宿泊されたお客様
1 泊旅行
2/10
The place was very expensive for what they offer. Several insects in the room and holes in the towels. Avoid this place it isn’t a good place.
graciela
4 泊旅行
4/10
Awful experience on almost every count. Every guest we talked to during our stay had a similar experience.
jay
2 泊旅行
4/10
Leaky shower shaft spewed water everywhere and thus showering not possible. We were given 2 rooms initially and then told we only should have had one. Our other party members’ reservation not found.
宿泊されたお客様
2 泊旅行
8/10
My friend and I used this hotel while in Vic Falls, and we were very impressed by the friendliness of the staff. They were happy to accommodate us even with arranging taxis and were helpful after we checked out. The price was good. The location is a 30 minute walk or a $5 taxi ride away from town. We were very happy with our experience here!
Brittany
2 泊旅行
2/10
Cet établissement ne devrait pas être proposé comme étant un lodge ! C'est en piteux état, aucun service, les chambres sont dignes d'exilés politiques sans décoration, sans meme un savon !
Franchement, une honte de payer 154€/ nuit pour ca !
A fuir
mathieu
6/10
The staff were very helpful and welcoming and allowed me to change into dry clothes even after check out time but the state of the bathroom let it down as the taps were loose and there were holes in the walls
Ok only for a cheap short stay
vic fallsfan
6/10
Måtte bruke taxi til sentrum og alle aktiviteter, bortsett fra når de som arrangerte aktiviteten hentet meg på hotellet. Rommet var noe slitt og spesielt badet kunne trengt oppussing. Helt ok frokost og generelt ok service av personalet.
Frode
6/10
Find another place
lars
2/10
Very disappointing. I had booked to have a more upmarket night, but should have booked at the Vic Falls backpackers for the two nights. We had booked and yet had no water at first, had to have it turned on. Reception staff was very pleasant .view from room was appalling .Breakfast was pretty good,but needed toast with our cooked meal.
Michael
2/10
Terrible place to stay, no aircon, they tiles our room while we were in it.
Doesn't appear like the pictures on the website.
宿泊されたお客様
6/10
It has been interesting experience, sleeping in completely empty hotel, which is obviously going through reconstruction. not bad, but to be honest, we vere glad we only spent one night there. Overpriced for such a levele of comfort...
Jana
2/10
I had to cancel and they refused any refund, even though website says they would! Crooks.
I'd booked 2 nights. Was so excited to see Victoria Falls for the weekend. Kenya Air flight delays got me 7 hours late to Joburg, so I missed my next flight on Air Zimbabwe to VFA, and their next flight was 2 days later. No way to get to Victoria Falls. I immediately called Hotels.com (Expedia) to cancel both nights. They called the hotel and even they were shocked the hotel wouldn't refund even 50% for the 2nd night. I missed the Victoria Falls trip and this hotel also steals from me. Douglas, USA.
Douglas
4/10
el hotel es caro en relacion qualidad precio., el desayuno malo y el restaurante inexistente, a pesar de haber encargado la cena por la mañana, no pudimos comer, nadie lo habia preparado.(por lo visto falta de entendimiento!!)
Dominique
8/10
Very friendly staff in a location that is a good walk into Victoria Falls township with its cafes and tourist outlets
Michael
6/10
Vi kom til et stort byggerod. Revnede ruder, ikke færdiggjort rum. seng ok. Venligt personale. Vi kunne intet købe og det kostede en taxi at komme ud at handle, eller en gåtur på 20 - 30 min i 35 graders varme.
宿泊されたお客様
8/10
The staff were extremely welcoming and friendly. It felt like home.
Janice
10/10
The guesthouse is in a mostly residential, quiet neighborhood. It is a 25 minute walk to town. The dinner I had was very good. Breakfast is also very good with plenty of food. It's one of the better breakfasts I've had. Staff were very friendly and helpful.
宿泊されたお客様
6/10
Das Personal ist sehr freundlich aber die Zimmer sowie die Ausstattung haben schon bessere Tage gesehen.
tina
8/10
Hotel in ruhiger gegend. Besitzer der lodge ist ein netter hilfsbereiter mann. Frühstück war auch ok. Internet funktioniert auch ohne probleme. Eine günstige Alternative anstatt der überteuerten hotels in victoria falls.