The location is very good, the hotel is clean, but could use some TLC. Staff wwas very helpful.
David
David、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月4日
Brittany
Brittany、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月27日
It was a peaceful stay
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月28日
Customer service was very poor will not return, everyone except the valet had an attitude when a customer had a question did not enjoy the interaction with the front. Desk staff
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月9日
Marie
Marie、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月8日
Xavier
Xavier、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月3日
Murphy
Murphy、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月25日
Disappointing is the first word that comes to mind. Hilton has definitely lowered their standards of when it comes to signature properties. The rooms are in dire need of updating. There was only one drawer in the entire room and we stayed for 6 nights. The light next to bed had a plug behind it however you could not get your plug behind it to plug it in.
The majority of the staff were very pleasant and accommodating with exception to Joy that displayed an attitude when needing assistanced with Housekeeeping that had not shown up to our room by 3pm and we were needing to freshen up for dinner reservations with family and had been out in the humidity and 90 degree weather most of the day. I finally had to track down the housekeeping person on another floor for towels, and toilet paper.
There are no ice machines so you need to get a gallon ziplock bag of ice from the front desk each time you'd like ice. Sometimes a nuance when you're on the 16th floor.
The light on the bathroom did not work all week, thankfully there were two lights, so we at least had one working light. And yes we did request for it be fixed to no avail.
I will definitely not be staying with Hilton after this.
Deanna M.
Deanna M.、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月24日
Larissa
Larissa、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月23日
We stayed here a few years ago and it was so nice. We had 2 broken lamps that was covered with pictures. The front desk was not personable at all when we and checked in and out. The bartender was nice but had no help and you could tell she was simply overwhelmed. The valet literally talked out using it by telling us all the things that could go wrong by using it. We called in the morning for housekeeping to bring us an iron and board and they never showed up. I honestly never leave reviews but felt that I should this time. We were so disappointed because it was such a great experience before. I will say the security guard there was very personable and helpful. He gave us great food and activitiy suggestions. He was spot on.
Ashley
Ashley、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
scott
scott、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月19日
Great Stay
Monique
Monique、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
Richard
Richard、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月14日
Tiana
Tiana、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月12日
Only problem I had was the 75 deposit nightly how can u afford to pay 75 a night…..
Erin
Erin、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月11日
The property definitely needs renovation but that doesnt detract from the size of the rooms, the bathroom and the views from the room and the roof top bar over New Orleans. The room was clean too and even though I turned up at 0930 I was allowed access to my room. All in all well worth the money paid
Catherine
Catherine、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Kareem
Kareem、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Ms. Joy was a pleasure to meet upon our arrival and madw sure we had a pleasant stay. The entire front desk staff was amazing. We look forward to visiting the hotel again.
Lesley
Lesley、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月5日
Perfect for my needs
Jessica
Jessica、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月1日
Pretty hotel. Our room had a major leak when we woke up the last morning. Restaurant was okay, just not prepared to accommodate more than a few people.
John D
John D、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月30日
Rooms are nice but a little smaller than normal hotel size! Overall, it was a good choice and would come back again…
Pamala
Pamala、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月30日
Stayed here to go to the Saints game was very pleased with our room would stay here again.
Alisha
Alisha、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月25日
Beautiful property!
Carmellia
Carmellia、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月24日
Nice property and great staff
Dionna
Dionna、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
The front desk staff and the valet staff were so kind and helpful. We appreciated the great service and their kindness.