HORRIBLE experience! The wrong night was booked by either Hotels.com or the hotel, the night reserved was prior to when we even arrived in Mexico. They refused to work with us, or give a refund. The only thing the offered us was paying full price for a new room that was 3x as much as the room we had booked. My partner and I were traveling for my birthday and our anniversary, so this was a huge disappointment and completely threw a wrench in our plans. Very disappointing and will certainly never be booking here again.
Emma
Emma、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月3日
Spectacular views...!
We stayed in one of the Tree houses and it was AMAZING. The best views ever. The staff was very friendly and attentive. The accommodations here is the best I've seen to date and I recently stayed at a 5 Diamond Hotel... Couples will love this place.
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Paradise
The most amazing place we have ever stayed. My only disappointment is that we didn’t stay longer! Worth every peso!
Jill
Jill、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月9日
Literally a paradise . Very private and secluded , well kept , beautifully designed , excellent staff , wonderful views everywhere you look.
We look fwd to returning again .
Troy Dominique
Troy Dominique、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月4日
Villa Lala was the perfect place for a honeymoon. Our only regret was that we didn’t stay there for more nights. The treehouse rooms are incredible. The staff was all very friendly. All of the food we had was the best we’ve ever had in Mexico. The pictures do not do this place justice. If you’re considering booking this for your honeymoon, it is absolutely worth it.
Aaron
Aaron、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
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Gustavo
Gustavo、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月26日
Jessica
Jessica、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
This was the best experience I can say we have ever had.. loved it so much!!
JESSICA
JESSICA、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月18日
Love love love this place. I’d go live there if I could
Randy
Randy、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月15日
Jennifer
Jennifer、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Beautiful 😍
April
April、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Thank you Villa Lala
what an experience !!
first time in years it was me and my wife alone without the kids and we couldnt pick a better Hotel!!
amazing rooms, great staff and great location
we loved it
Lenny
Lenny、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月10日
Absolutely beautiful villa with very friendly staff!
recommended This place has very nice rooms but the worst service and attention in Mexico. Fourth-class food. I asked for breakfast at 7:45 am and they brought it to me at 9:45. The money exchange at the reception is more expensive than anywhere else. They want to charge $3.50 for each dollar. Incredible. When I left, they didn't even ask me how I had spent it. I don't recommend this place to anyone. It's not even close to 3 stars.
Sent from my iPhone
Roberto
Roberto、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月3日
Great customer service hotel had everything you need
Jorge
Jorge、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月20日
I liked the privacy of the place. The staff was so accommodating. Wish there were closer shops to walk too
ALLISON
ALLISON、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
It was quaint, private. The staff were all wonderful! The food was delicious and so were the drinks
LILY
LILY、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月13日
Catalina
Catalina、2 泊旅行
CheapTickets を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月1日
Larry
Larry、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月24日
Stayed in the junio suite with a walkout into the garden area. This area was clean and had a great view. Very close to pool and bar. Bed was amazing and covers were great. Only has 12 rooms total so it’s very private and unique. This makes service amazing also. It is a perfect place for a couple. It was our 41/42 bdays this week and we had a blast.
Edward
Edward、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月22日
It was a beautiful property! Staff was amazing and food was amazing. By far the best hotel room I've ever stayed in.