Pinnacle Resort 220 was an enjoyable and relaxing experience. When we arrived Ramon assisted us into the correct lobby area to check in and was very helpful throughout our stay. The front desk staff were friendly and welcoming. I seen reviews complaining about the wrist bands but honestly it didn’t even bother us. Only thing I didn’t enjoy about wearing it was people knowing where we were staying. The rooftop pool area is beautiful and the bar staff were awesome. Loved the happy hour. Enjoyed waking up early watching the sunrise in the morning. The suite is clean and offers a lot of amenities during your stay and the washer and dryer with laundry detergent is a plus ! Wish that coffee would’ve been included, but no biggie going to the store which is right around the corner. Location is perfect and I would definitely stay here again. Thank you Pinnacle Resorts for making my birthday experience special.
LACY
LACY、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月4日
Expectation; communication lacking
Fell for the bait and switch for a better room. The first room offered was on the 2nd floor had no “partial ocean view” as advertised. Could only get a better room by paying significantly more. Which we did because we were so disappointed with the first room. Also, ignore the Hotels.com noise around VIP properties and any status. You aren’t going to get any of those “perks” here. I’m surprised we got the bottle of wine. Which was not very good anyway. The upgrade they say you can get (IF AVAILABLE) is hooey. Didn’t I just pay for the upgrade that should have been free?
The room that we paid extra for was on a higher floor and had very good views. The unit was quite nice. It was cleaned daily by very good and efficient staff
The place itself is nice. The power only went out once and only for about an hour. The rooftop pool is terrific. We used to order drinks and food all day by the pool, but they have doubled the price for everything. I would be curious to know if that business move made them more money or not as it appeared we weren’t the only guests not ordering food and beverages as opposed to our last visit a couple years prior.
The staff is very friendly and helpful. They are the stars of the show despite management’s poor decision making.
The location of the property is ideal and convenient to local restaurants and shopping.
Will explore other properties in the future as there a lot of options.
Mark
Mark、9 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月16日
Paul
Paul、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
A bit too expensive
I enjoyed my stay but the unit lacked hot water and i had to report it twice. Also the shower handle was broken
Saul
Saul、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月20日
I chose to stay in this hotel due to its amenities & proximity to the beach. My family enjoyed our stay here but I am disappointed with the billing since I am charged $40 for a “missing” blow dryer which was not there in the first place. This is the first time that this has ever happened in all our years of international travel. I felt & still feel taken advantaged of. This incident accuses my family & I of stealing which is heartbreaking because we have never done that as the hotel personnel implied. I will not recommend this facility because of this experience alone.
Elisa Therese
Elisa Therese、8 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月12日
Great customer service and in great condition
Ernest
Ernest、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Everything was great. Only thing was a smell in the bathroom toilet. Everything else was wondering
Leo
Leo、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月4日
Everyone was great, the place was clean and great communication from staff
Abigail Acevedo
Abigail Acevedo、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月22日
The place was excellent, check in was a breeze, amenities were great. Would definitely stay here again.
David N
David N、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
Great location
Lawrence
Lawrence、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月17日
Nicely set up condos, well equipped and in a very good location.
Salvador Verdin
Salvador Verdin、8 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月12日
Francisco J Martinez
Francisco J Martinez、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月3日
Oscar
Oscar、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月1日
Overall great property. Great location. Easy check in and check out. No complaints. AC IN HOTEL WERE ICE COLD AND I couldn’t be happier with that heat. Thanks
Jericho
Jericho、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月27日
We have stayed here several times but since our last stay, 2 hotels were built right in front of our property blocking more than half our view. We paid premium dollar for OCEAN FRONT but this was more ocean edge or corner.
The counter also had tiny ants that weren’t noticeable until you left something white on the dark brown counter, then you could see tons of them. Parking was an issue because someone was always in the spot that corresponds to our unit. When we parked in another vacant spot we were told we could not park there. I explained if you can’t provide me a specific spot I’m going to park wherever is convenient.
The first day they came to clean the room. We said we were leaving and asked if they could come back in an hour. They never returned. The following day we left in the morning, and came back at midnight to find our room had not been cleaned that day either. We speak fluent Spanish, so there was no misunderstanding, but they said somehow they were under the impression we would call when we wanted our room clean. It was a VERY frustrating experience. We won’t stay here again.
Mariaelena
Mariaelena、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月21日
Great location with attentive staff. Pool staff were on it. Rooms were clean and views were spectacular. I would Definitely stay here again.
Albert
Albert、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月20日
We like the privacy and calmness!
maria
maria、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月19日
Well-situated in the Romantic Zone. Well maintained and friendly staff throughout.
Lynn
Lynn、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月12日
Ernesto
Ernesto、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月3日
Todo en muy buen estado, excelente vista al mar y el personal muy atento. La habitación muy buena. Sin duda regreso
Pedro Pablo
Pedro Pablo、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月1日
justin
justin、11 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年6月24日
I wouldn't recommend this place to anyone.
Timothy
Timothy、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月17日
Carrie
Carrie、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年6月16日
Great location. Close to the beach, pier and the boardwalk. Restaurants nearby are great. Hotel is fancy and in great condition. Rooftop bar is a must check.