NIGHTMARE! Not only unprofessional but INCOMPETENT! DO. NOT. STAY. HERE.
Danielle
Danielle、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
It was a great stay and location. Walkable to many dining options! LD at the bar was amazing and personable! Enjoyed evening cocktails with her! She gave us so many great recommendations and even called restaurants for us!
Daniel
Daniel、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月24日
O Palazzo Alfieri Residenza d’epoca – Alfieri Collezione tem uma localização excelente, perfeita para explorar Florença. A recepção foi muito atenciosa e prestativa, garantindo que nossas necessidades fossem atendidas. No geral, o hotel atendeu às nossas expectativas e proporcionou uma estadia agradável. Recomendo para quem busca conforto e uma localização central.
Marcelo
Marcelo、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月24日
Great location, very close to a lot of places to visit, a great view. The elevator was a bit uncomfortable and the hair dryer wasn’t good, compared to other hotels I stayed at in Italy (I couldn’t find a voltage converter for the one I bought from home).
But overall was a really good place to stay.
MARIANA
MARIANA、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月23日
Hotel is in a high tourist area, but it’s not bad. Still pretty quiet and comfortable. The air conditioning went out at the hotel one of the days I was there so it was very hot and uncomfortable, especially since it was very hot outside. I would not suggest using the parking that they try to push on you because they do not communicate everything and did not tell me that the parking garage they are contracted with closes from midnight to 7:00am and my rental was stuck in the garage until the car rental company picked it up because they would not open it or let me get the car for my early morning flight. They will tell you that in case of emergency, there isn’t anything they can do and no solution. Use at your own risk.
Angeli
Angeli、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月19日
One of the best hotels I have stayed in. The room was fantastic and clean. The staff were awesome and the breakfast was well above average. I will definitely be staying there again
Cuthbert
Cuthbert、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月16日
Cómodo y céntrico
Muy buen lugar para hospedarse en Florencia. Cerca de todas las atracciones. Habitaciones muy cómodas y desayuno bien completo. Las instalaciones confunden un poco ya que comparte con otras edificaciones pero de allí en más el lugar es muy recomendable
David Antonio
David Antonio、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月14日
Donna
Donna、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月8日
Astrid
Astrid、1 泊旅行
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8/10 (とても良い)
2024年8月5日
The stay at Palazzo Alfieri was excellent. The only thing that has stopped me from giving it 5 stars is the fact that the bathrooms seemed to have been designed by tall men for even taller people only.
The towel hooks were almost unreachable and the fixing for the shower head was probably above two metres so no chance of being able to shower without holding the shower head. Which in a hotel of this level and price range is somewhat disappointing. Equally the step into the bathtub/shower was so deep to make it almost unsafe when coming out of the shower. Besides that the room
Was very very comfortable and the view on the river absolutely unforgettable.
Chiara
Chiara、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月3日
Alexandre
Alexandre、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年7月19日
The property is lovely although the bathrooms are so small there simply is no where to put anything.
Maybe a small thing to some but our kettle didn’t work, we requested 4 times it be changed over 3 days and eventually got it changed but not before we were given excuses, including having to call at reception at 3am to request a new kettle after we had returned from a concert and no one would pick up our calls. All in all a beautiful hotel in a wonderful location but some staff could be spoken to about their communication styles with customers .