2/10 (不満)
2019年9月29日
Actual location could differ from booking info
The room itself was actually fine, just average apartment hotel in Helsinki I guess. Problem is that you have no control over which area you are assigned to stay until the morning of first day. It is really inconvenient, especially if you want to stay in certain area since it has desirable tram line nearby. I was assigned to the location 2miles+ away from the room I had booked 2 months ago, and it was informed by a single e-mail, 12hours before check-in (if I was printing out the reservation info before departure and had no access to internet, I was doomed). Also it seems like Hotels.com accepts this kind of operation since all I get from their support was basically, "follow the host's instructions please". Also, the actual name of apartment could differ from "Helsinki Apartment" so checking the website of Helsinki Apartment beforehand to estimate surroundings etc. is of no use. Mine was by the way "Forenom Apartment".
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