In general friendly.
TV not working and didn't get fixed
Christian
Christian、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021年5月17日
Worth the money
Large room, good food in the restaurant, airport transfer was excellent and reasonably priced.
Bryan
Bryan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年8月13日
This hotel tries to be fancy. The dining room is set with two knives and two forks. Most of the time. Sometimes you had just one fork or one knife but two of the other. You never knew. It was always a surprise. Great food though. Very good and plentiful. You never knew what your room would have after housekeeping was done. Our towel and washcloth count changed every day. Not all doors locked. Our patio door to outside had no working lock. Did not feel very secure. We did not get the two types of rooms we requested in the booking. It worked out though. WiFi is spotty at best. Several things were falling apart- door frames broken, broken tiles, no shower door or curtain, the locks in the door rotated so it was hard to unlock your door. A nice enough hotel all around if you realize you are in Africa and this is not American standards.
宿泊されたお客様
12 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2018年3月16日
Incompetent front desk... Knew nothing of of how to check in someone that had booked online... Wanted me to present her my credit card so she could secure the room... Um that's what happens when you book online... Argued with me of how things works online with booking... Manager got involved and tried to make things right but it was a little to late in my eyes... Stay somewhere else for your own convenience...
Travis
Travis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年12月17日
Hotel personnel was great and great service.
My stay was OK. Great Hotel staff, Food was great. Bed size was great but not too comfy, the mattress is with metal spring and not great foam cushion on top of the spring. Shower tap need to be replaced to allow easy flow of water or add shower column to the bath. Wifi connection was very slow.
Overall enjoy my Stay.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年12月15日
Good value and comfortable hotel
The hotel itself is good and the facilities are ok. It is quite difficult to find but that's not unusual in Lusaka. The restaurant food and service are variable with many things that are on the menu not being available and a rather lacklustre buffet. Free Wifi is available but it is fairly slow and is off and on. Overall OK and I would stay again
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2016年11月24日
Overnattede, fik en lokal øl og sandwich i baren. Øllet koldt og sandwichen god (skinke, ost og club sandwich)
Bassin, med god plads omkring.
God morgenmad.
Aftensmaden, her kunne "kun" vælges kylling. Øvrige retter fra a'la carte kortet, havde de ikke.
Godt med kaffe, tee og el.kedel på værlset.
Døren til værlset kunne ikke låses indefra. Der manglede lys på badværlset -det ene led lys virkede ikke. Døren til bruse kabinen kunne ikke lukke.
Sengens fejre kunne tydelig mærkes igennem.
Ib
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2016年10月17日
Bad experience!
Was very disappointed. The bed was uncomfortable, air-conditioning was totally ineffective and the room was hot. Could not sleep three nights. The bathroom was in very poor condition, bad lighting and water pressure was low. On third day, I complained and was moved to a much better (very fancy room) for the last day. Even the steps going to second floor (first floor in Zambia) were uneven - some very high, some low.
Access road to the hotel is just a dirt road and nothing is close by. You have to take a taxi to go to the nearest restaurant. The restaurant had almost no vegetarian options.
Their luxury rooms however are good.
Geeta
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2016年8月6日
Greit, men slitt
Greit, men slitt hotell. Dårlig service på restaurant
Jostein
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2016年8月4日
KEYUR
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2016年7月27日
Satisfactory
The hotel was fine. The staff were somewhat friendly but not particularly helpful. Facilities etc were all clean. Bathroom lights didn't work. It's quite far from town. On the whole satisfactory
James
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年6月6日
fell like home
very friendly staff and manager willing to give any help needed
location was not accurate on hotels.com website
Sami
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年6月4日
Nice hotel in a tranquil quiet location
We stayed for one night after flying into Lusaka en route to Liningtone. Staff were freindly and helpful, breakfast was good (we were too tired to bother with dinner). Everything was clean and tidy. Internet worked ok near reception. We would stay again.
宿泊されたお客様
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2016年3月2日
remote hotel road not supporting access to hotel
bad road could not access hotel big mud pools rental car got stuck
宿泊されたお客様
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2015年10月28日
Not International Standard
Hotel difficult to find,large room and large bathroom both in need of some modernization. The mattress had was coil sprung with very limited padding on top giving a very uncomfortable nights sleep.
The bar had limited drinks either soft or alcoholic and the dinner was limited to a buffet although a snack menu was produced on request. There was a nice sized pool but only table and chairs around it, no sun loungers. The staff were efficient rather than friendly. In International terms this hotel would not warrant 2 stars although was reasonable value on a special deal
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2015年10月6日
Great hotel in Lusaka
I stayed in the hotel for 10 days on business. It is a calm oasis outside the city centre, very well maintained, with clean rooms and public areas. The staff are helpful and pleasant. The restaurant prepared special meals off the menu for me. The best part is the surroundings - tranquil, clean, and quiet - a great place to stay for a longer stretch in Lusaka. The electricity and water went out occasionally, but the generator comes on almost immediately, so this was not a problem, plus the wifi was generally reliable. I would recommend this place and will stay there again.